Exit5 Auto Group

Todd Nelson

As an ex-car sales guy, I appreciate that the car was PERFECT when I got there.  It drove like a dream all the way home.  The pricing was very fair and they didn't try to get an abusive Doc Fee past me.

Joey Stracener's very well done.

Best of luck to Exit 5 Auto Group.  Its obvious you all take great care and pride in the facility and the cars.  I was very impressed.  It was worth the 7 hours of driving I did to buy the car.

Naimah Peterkin

Once upon a cold December I smashed into my coworker two days before Christmas. It was horrible weather outside, just slid on ice into her car. My car got the worse of it so asking around my friend suggested I go to exit5 auto . I was scared at first because I co-signed with my brother for my other car so idk if I would have to co-sign again due to my credit. I’m not a car shopper but more of a shoe shopper so I was lost when I got to exit5 to look around. Luckily James said ,”Hi”…. Usually I’m more ,” I can do it myself so don’t help me b/c I know you just want to sell  a car!”  Shockingly he wasn’t an aggressive car salesman , he was more relaxed and was happy to explain and actually take me to his desk and car shop with me. This was all done on a thurs/fri just on remember but he gave me a  booklet of the last owners/work that has been done on the car and my credit score and past bill payments just to show me where I stand and to look over. So if I decided to look around other car places I have the information to compare. I told James I will be back Wednesday because for a used car, the mileage, the owners, the car itself has brand new tires. It was a perfect fit for me and the car was mine after James got all the paperwork ready for me to make things easier because I had to drive from exit 16 to exit5 . Yes, I traveled that far for Good Customer service and Honest reliable transportation. Also if anything is ever wrong I can just text James about my car and I can set up an appointment with the onsite shop. Best decision I ever made and I will be going back for future purchases. If you’re skeptical about car salesman don’t be at exit5. Everyone is relaxed and friendly. Thank you James !!!!!

Nick “Papa” Giorgio

We recently had the privilege of purchasing a used vehicle from Exit 5 Auto Group, and I must say, the experience was nothing short of extraordinary, primarily due to the exceptional service provided by the sales manager, Michael.

From the moment we stepped onto the lot, he made us feel more like a valued guest than just another customer. His approach was not just about making a sale; it was about creating a comfortable experience and ensuring that we found the perfect vehicle to fit our needs and preferences. There wasn’t a single moment of salesman “pushiness” and that stands tall in our opinion.

What set Michael apart was his attentiveness and genuine interest in understanding what was being looked for in a vehicle. He listened carefully, asked the right questions, and demonstrated a level of patience and dedication that I've never encountered in the automotive industry. (WE HAD A LOT OF QUESTIONS)

He also went above and beyond by walking us through the various options, explaining the benefits and features in detail, and allowing us to take time in making a decision without ever feeling pressured.

Moreover, Michael took care of all the little details that often make car buying stressful. He handled the paperwork efficiently, and even followed up after the sale to make sure we were completely satisfied with my purchase. His exceptional customer service extended beyond the sale, demonstrating a level of care and commitment that is rare in the auto industry.

In conclusion, the car-buying experience at Exit 5 was nothing short of perfect.

We honestly cannot recommend Michael and Exit 5 Auto Group highly enough to anyone looking to purchase a used vehicle…and truthfully they have not only earned our trust and respect…but also our loyalty as customers for life.

Kevin Orcutt

We spent an extended period of time with our salesman James working out all the details with a trade/purchase for a beautiful used SUV.

James was more than professional during this transaction. He was courteous,  knowledgeable, and most importantly did not pressure my wife and I to make a decision.

He also customized a warranty contract that met our needs and budget.

The dealership as a whole is clean, organized, and had a positive vibe compared to others we visited.

He shopped around for the best interest rate possible and showed us all service records/car facts for the vehicle we wanted. He also advised us of the current market trade in value for ours.

I highly recommend Exit 5 for your next vehicle purchase. Do yourself a favor and request James to be the one who helps you along the way!

5 stars ????

Laszlo Johanidesz

Was looking for a 4WD Colorado with remote start. Went to a couple of dealerships in the area, had a horrible experience with a Toyota dealer in Glens Falls. I ended up finding a nice 4WD Colorado at Exit 5 Auto. Compared to the other dealers in the area, Exit 5 was above the rest. I had a really good experience working with James, he was knowledgeable and comfortable to work with. He did not make me feel pressured or uncomfortable when deciding on purchased options. The maintenance performed on the truck prior to purchase was quality, I was very happy with the finished product. I would highly recommend Exit 5 Auto for your automotive needs. The experience was A++

Exit5 Auto Group

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