Fair Oaks Lincoln

Yolanda James Lopez

My husband and I had an awesome experience trading in our suburban for a new Navigator! Justin Brown made the experience seem less! He listened to our concerns and was very accommodating to our needs. This by far has been the best experience buying a vehicle we have had. Thank you Justin for all your help you have gained clients for life!

Rolf Snobeck

I purchased a Lincoln at Fair Oaks, I worked with Pam and it was by far the best car buying experience I have ever had. I've bought 18 vehicles for personal use over the last 45 years, and this was the best experience to date.  The service after the sale, has been by my estimation, an even better experience than the purchase.  I'll be back for my next new car.

Jessica Lara

Loved my experience at fair oaks Lincoln. Friendly, fast service, super easy and quick sale. Shoutout to Johnathan from finance and Justin my product specialist thank you guys for staying late and helping me!!

Jack Vandiver

My wife and I went to Lincoln when searching for a vehicle to purchase.  We have owned Lincolns for a number of years and had considered purchasing another brand (less expensive) as we move forward to retirement.  Before making a final decision, we returned to Lincoln. We were greeted by sales agent Alfonso, who was EXCEPTIONAL in helping us!  He was ready to answer all of our questions.  Without being an aggressive salesman, he was perfect in his explanations of the features of the Aviator.  He "sold" us on those features and the car.  He was completely thorough.  Being in sales myself, you can sense when someone is pushing and when some truly cares.  Alfonso truly cares and sold us a care we LOVE!  The office manager, Jonathan, and the finance Guy were equally as helpful throughout the transaction.  We are convinced that employees are there to meet YOUR needs and goals.  The experience couldn't have been better, and we are so very glad we went back to Lincoln!

LaTina Ashana

Overall I had a great experience. Team was friendly, salesperson took his time going over vehicle highlights during test drive. They were not pushy, they respected the vehicle I wanted and worked hard to get it for me. I just think area of improvement would be to be more knowledgeable on first responder incentives and knowing who it applies to, and it being transferrable. Also keeping buyer up to date. I felt I had to reach out to get updates on vehicle during the time they were trying to get it. It was more they’d reach out when it was actually there. But it’s important for customers to be regularly updated on status, and if delays,  expressing that. Otherwise it was a great experience. Would recommend!

Fair Oaks Lincoln

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