Fayetteville Acura

quentin shipman

I went to Fayetteville Acura and it was awesome y’all!  The folks were friendly. My new buddy Andrew was awesome. He helped me out for real. He didn’t try to sale me the most expensive thing on the lot. He got me exactly what I wanted and needed.

Max S

Great car buying experience. I worked with Colin who was new, but did a really great job. They had the car that I wanted and sold it to me at a fair price. Wish financing options were a little better, but rates should be coming down soon. I had to take some phone calls while we were hammering out the details for the car and the staff was very accommodating and let me use one of their offices for my calls. I would shop here again, and I would be happy to work with Colin again.

Kimberly Ware

I’ve made many deals with cars for family and friends. I’ve also owned many Hondas, so it is a full-time job to impress me and my husband as we know every trick in the book. Fayetteville Acura blew me away. It was the least amount of hassle I have ever dealt with in my 11 years of car buying; right down to the first phone call. I did not realize that Karlee was not an Acura sales woman, but an appointment coordinator! She answered my phone call and quickly set me up that day. She gave me all of the information I needed, including info about the car we wanted! The procedure was extremely efficient. We were eager to buy so she was quick to follow up with any necessary accommodations. I did not have to wait for management or a sales person to coordinate this on their time. I was surprised at the vast inventory as many people know that most car dealerships are only ordering cars and there is a long wait period. The manager, Frank called us right away and assured us that he was going to take care of us. I was inquiring at many other Acura dealerships in the area and picked this one because of Frank’s phone call. I thought this was extremely personable, I loved the direct contact from a finance manager. Although we were skeptical of Frank’s promises, we drove from an hour away to drive the car and we are so glad we did! We met with Jasmine who did a phenomenal job! She was pleasant, knowledgeable and sincere. She was not uncomfortably aggressive. She really listened to my needs and she had all the keys ready. When inventory is low and demand is high, it is rare to see a salesperson willing to do the work. Jasmine brought all the cars to the front and we took our time to go through the options, it was so nice to actually SEE the features instead of ordering a car you’ve never seen. She even took the heavy seat out of the middle to show me how it worked! She drove my car old car anywhere it needed to go. She made great use of our time by getting the appraisal done while we were test driving, and getting the new car detailed/ready while we were doing the paperwork. Like clock work! When it came to the numbers I was already on the defense. I was presently surprised when Jasmine and Frank gave us a strong offer from the start, and they were very upfront with the numbers. They gave us a great deal on our trade-in as well, no haggling. Acura has great financing as well. I love that they had the weather mats and cargo tray already in stock. Because of their preparation we were out in roughly two hours and more than happy with our deal. Not one mistake was made, and it was timely! Jasmine also gave us a parting gift, which made us feel special. We did not have to remind her to fill up the tank and she walked us through all of the settings. She educated us on all of the features as well. I went to several dealerships willing to accept the fact that I was probably stuck with my old car forever, I was really put off by how sales people were treating their customers just because they could. This team CHOSE to treat their clients with priority, and respect, they didn’t have to. That’s what integrity looks like. This really set them apart. I have nothing but positive things to say, and we will definitely be back/recommending everyone we know. You won’t get a better experience post covid!! Thank you Karlee, Frank, and Jasmine, I wish I would have known about this place sooner!

Cristy Hunter

We had a fantastic experience with our car buying process. Zach Reagan listened to our needs, and the first car he brought for us to test drive was the only one needed! He helped us negotiate a deal to keep our payments where we needed them to be. I will be recommending Zach to all of our friends and family that might be looking for a new vehicle.

Fayetteville Acura

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