Findlay Volkswagen Henderson

Keith Williams

I love Volkswagen and I love this dealership. This was my first time going here for service and they were so nice and helpful. I took my car in for a radio problem and it was not any issues to fix. In the end they were great on communication the whole time and they even sent me a video of the problem and what needed to be done. They even sent a video of the repair. I recommend the dealership and vehicles to anyone. I can’t wait to purchase another Volkswagen !

Luna Shimada

Had the easiest most amazing experience at this dealership. It has never been easier to purchase a vehicle for sure. It helped a lot that I got a preapproval, but nevertheless, everything was handled very professionally, and in a very timely manner , it did not feel like I was having my time wasted. my dealer, Luke was very charming, very knowledgeable and friendly and made the whole process and the experience, fun, lighthearted and simple. This young man was wonderful to deal with. Five stars for him. Financing was easy, and they were very accommodating with their negotiations, helping me achieve the best outcome possible. Extremely happy with this business and their integrity and ability to serve their customers. That's a rare thing in the auto sales industry.

Lorrie

Hands down the best dealership I’ve been to. Buck was so helpful and was really patient with me changing my mind but got us right with our new 2024 Atlas SE w/tech. Honestly, all the staff were just nice and friendly and really down to earth. Twyla was our finance person and she was really thorough and explained everything to us. I love that all the paper work is electronic too and we weren’t there very long which was a double plus. Thanks again Buck and Twyla you guys were the best!????

Liam Walsh

I had the best experience here. Our 2015 GTI had some serious issues with the cooling system I was promptly made aware of the issues and Alex the technician provided us with a great inspection video showing us the problems with the car. The car has an extended warranty and Evelyn the service writer had the patience of a Buddhist monk to put up with this warranty company she fought like this vehicle was her own! Exceptional customer service constant communication to me the customer and also put us in a loaner vehicle since we were expecting our first baby during these vehicle repairs. The warranty company would not budge and the service Manager Miguel worked tirelessly to try and seek reason with the warranty company. They offered me several options and continued to battle for me the customer. I can not express enough how rare it is to receive quality customer care and support at a dealership. Well done service team all the way from the mechanic to the service writer to the service manager fantastic and exceptional all the way through!

Findlay Volkswagen Henderson

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