First Team Subaru Norfolk

ginette greene

Best dealership ever!!!
We purchased our first Subaru Outback from First Team and everyone we’ve encountered at the dealership has been amazing.
The service manager, Zachery Hoke could not be any more accommodating. He’s friendly, helpful, knowledgeable and considerate. He listens patiently and responds honestly and respectfully.
All in all I’ve found First Team, and this dealership in particular, to be far and above what we expect regarding service.
PS: As an aside, we’ve purchased other cars from First Team Toyota. Honestly, this Subaru Norfolk location is my favorite!

VyVy Truong

I recently had the pleasure of visiting the service department at First Team Subaru, and I couldn’t be more impressed with the level of service I received.

The service advisors were knowledgeable and took the time to explain the necessary repairs and maintenance for my vehicle. They provided a clear and detailed VIDEO of my vehicle inspection, ensuring there were no surprises. Topped fluids and filled tires too! My shuttle driver Dan took me back and forth from my home and dealership, he was very friendly and safe!

Thanks Dan, Erik, Laura, and Michael for taking great care of me.

I’d highly recommend their service department and will certainly be returning for future needs. Thank you for the outstanding service!

Westley Knight

The first team Subaru staff seems to always go above and beyond. Everyone there is so friendly and tries their best to be accommodating. My Outback needed new tires, and surprisingly the best price anywhere was at the dealership. They honored an initial quote (within 30 days) despite the increased price the day of service. So happy with the choice to purchase my car from here.

Nicholas Barnes

I bought an Outback from First Team Subaru a week ago and it was the best car buying experience I’ve ever had. The whole staff was super friendly and helpful. Lucas answered all my questions and made the entire process quick and easy. Big shout out to Jason and Randall as well, they have a great team over there and should for sure be considered on your  next car purchase.

Emily Teates

It was a great experience car shopping here! I came in just to ask a few questions and a get a better idea of what I’m looking for. Even though all associates were busy and it was only an hour until closing they still made time for me. Allijah went into the pouring down rain to bring a car around for me to look at. He was great at explaining all the features and found me a car that had everything I was looking for. Him and the manager Mike were able to work with me and get a price and rate that was right for me! Im very happy with how smoothly everything went and how great of a deal I ended up with! Definitely recommend coming here if you’re shopping for a new car!

First Team Subaru Norfolk

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