Flood Ford Lincoln

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Miguel Cruz

Amazing place to go visit and even more amazing Customer Service! They have all manners of Fords and Lincolns all over the place! But the vehicle I went there for was a 2018 Chevy Traverse Premier Redline Edition, and let me tell you: It looks absolutely sick!

I really appreciated this dealership in particular because they didn't charge a super high dealership/paperwork fee and because they were honest with everything they did.

Heck, even though my Traverse's front tires are still in fine condition, that should last me months still, they still went beyond the call of duty to give me a reimbursement credit.

They took $800 off the final selling price of my Traverse so I could replace the two front tires when it comes to that time.

Not only that, but with Tom Whitford in particular, he even went out of his way to pick me up at the train station in his personal vehicle, as well!

(I was coming from out of State to purchase the vehicle and ordinarily no dealership would do this, so I'd have to find a taxi to get me the rest of the way and waste even more money.)

(But Tom Whitford, who was also my salesperson, went out of his way to pick me up in person and didn't even charge for it! What a guy!)

Blake, the Finance Manager, was also very kind, very nice, and he was very upfront about all the warranty coverages they offered, and the price changes it would bring to my final price in the event I elected to choose any.

He made it clear it was optional, he didn't make me feel pressured to choose any plan like other dealerships have done in the past.

He also cranked out the final numbers for me as well, so I had an idea of what the sales tax/other fees I would face at the DMV in my State would likely look like, as well.

He didn't charge me sales tax out of Rhode Island since I was going to be registering the car in another State. In previous dealers I've gone to, they'd still charge for both.

So I really appreciate him cutting me a deal and making the prices known upfront!

Ultimately, I ended up paying only about $3K over the retail value the vehicle was going for, for the extended warranty plan! Which yes, I did choose to elect for, AFTER I was told all about it.

And read the brochure and made sure it'd be something I'd actually want. Again, I wasn't forced to choose one and he didn't make it seem forced, either. It was fully my choice, this time.

So overall, this dealership experience was amazing! I rate both Blake and Tom 5/5 and I will definitely consider them again in the event I ever need another car in the future as well!

Thanks for all your help guys, to the both of you, from the very bottom of my heart! I love the new Traverse! I appreciate you both! Take care!!!

Margaret Havekotte

I had an extraordinary experience with buying a car at Flood Ford. I am a cautious  and nervous shopper.  Chris F was remarkable salesman with patience beyond my expectations. Pleased with my buying experience but even more pleased with my Bronco Sport
You can’t imagine how often I get comments and compliments
Thank you Chris & Ford

Joe Bento

One of, if not the best car buying experience I've ever had. I never felt pressured to buy anything, they gave me numerous options for financing, clear cut warranty terms, no nonsense experience. I had a number in mind for trade and they came back right away with that number, didn't have to negotiate a thing. My salesperson Rick, and the finance manager were great guys and also car guys themselves. Would highly recommend this dealership to anyone.

Rachel Kusch

I wish I lived in RI so I could use  Flood for service, too. Tom, Blake , and crew were responsive, flexible, personable, and knowledgeable. Willing to go the extra mile to make it as smooth as possible for the purchaser. Highly recommend.

Flood Ford Lincoln

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