Ford Fairfield

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Jaimee Benson

I have to give Bryan Rice a shout out for a pleasant experience. We drove down 2.15 hrs from Oroville. What I thought was going to be a stressful experience, Bryan managed to make a pleasant one. Options were somewhat limited and was communicated to Bryan and he pulled exactly what I needed from their inventory! Unexpectedly went home with the F-150 and love it. Bryan's communication on the financing was excellent and took care of me. Very likable staff over there. Everyone was so friendly. I strongly recommend this dealership.I can confidently advise that the process was very comfortable. If you're able, ask for Bryan for 1st class service. Thanks again!

John Michael

I had a fantastic experience with Sharon and Julio who helped us purchase our dream Ford Mach E. From the moment we walked into the dealership, they were attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for our needs. They both patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Sharon and Julio’s professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my new car and a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend Sharon and Julio to anyone in search of a great car-buying experience! ????????????

Tonya Alston

***updated 4/25/2024 My concerns below were addressed and I genuinely appreciate the customer service from the service dept manager. I have updated my review to 5 stars because I appreciate quality customer service.

Thank you!
Tonya A
**************************************
Ford Fairfield is the dealership I selected when I ordered my Mach-E in 2021; it was delivered July 2022 and it is gorgeous! I have o ly had the 10k and 20k mile services performed. There are two outstanding recalls because the dealership doesn't yet have the necessary parts/fix for the recalls.
When your vehicle service has been completed, the text message/notification you receive should clearly indicate that the service is complete and your car is ready. The customer service clerk who checked you in should also let you know that your car is ready. I had to ask after noticing that my car had been been out front.
I received a couple of texts stating that the dealership was interested in purchasing my car and offering me a deal. I don't want a new car...I want the recalls satisfied.

Lily Toscano

Nathaniel and Elvis were both amazing !! Nathaniel helped me out with a Ford Mustang EcoBoost and Elvis helped me set up the car and showed me how everything in the car works!! They were both Super helpful and very informative. They definitely know their stuff and are always honest and upfront! Which I really appreciated! Definitely recommend them for helping you find your next car!

Hayliee Mariee

I had an amazing experience at Ford of Fairfield. Mark was extremely friendly and so welcoming! I’m a first time buyer and Mark was so understanding and patient, he explained any questions my family and I had so clearly and efficiently. He never made us feel rushed and you can tell how much he cares about making sure each of his clients leaves with exactly what they want! I definitely recommend Ford of Fairfield and Mark! Will definitely be coming back for any future purchases!

Ford Fairfield

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