Ford Of Franklin

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Robert Malloy

Lauren

Was exceptionally helpful for ensuring my total satisfaction with my 2023 Ford Bronco. She contacted me multiple times to make my purchase seamless.

She contact me after my most recent visit to ensure everything went well! Lauren is a great example of OUTSTANDING CUSTOMER SERVICE!

Rob Malloy

Michelle Privett

Can’t say enough about Ford of Franklin!! Their customer service is top notch! Our sales associate, Summer Bell, was incredibly nice and very helpful. I felt very confident in my purchase after meeting with her. Mr Hanes in finance was willing to go over all the paperwork and answer any question we had. He made the process easy and seamless. Everyone we met at Ford of Franklin was on their A game. After a terrible encounter with the sales manager at Bates Ford in Lebanon (which I will NEVER set foot in again!), I was relieved with how well Franklin treated us. I highly recommend them to anyone looking for a great deal.

Cailyn Williams

Everything was great they (Dreah) made the process of me purchasing my dream car nice and easy. They also detailed my car before i left and i loved that as well.

marieke georgiadis-ertel

Ask for Jordan if you shop for a vehicle here. He was thorough but efficient and straightforward. I spoke with him on the phone before coming into the dealer and was very happy with how answered all my questions. Sadly the way women are treated in some car dealerships is still pretty archaic; This wasn’t the case at all with him.
We made an appointment to test drive two models with him the next weekend and he was extremely helpful. He took the time we needed but we didn’t feel trapped either. Later that weekend we gave him a call with our decision to purchase a 2024 Bronco Sport. I think it’s the easiest purchase process we’ve had! Thanks Jordan. I’ll be sending anyone who needs a Ford your way.

Shoshanna Easling

Derek at the service center always takes such great care of my Ford Expedition and goes above and beyond in every way. Really appreciate him and the whole crew here! They are the only place I go with all my vehicle needs.

Ford Of Franklin

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