Forest Lake Ford

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Dan Schultz

Had an opportunity to use the new Ford dealer in Forest Lake for service during their soft opening. My truck needed a couple of small things addressed. Everyone was over the top friendly, likely because this was a brand new place, and this is a new job to them. Dropped the truck off at 8AM and said I would like to pick it up at 1PM if possible. Call came in at 11:30 and she was ready to go. They even checked an open recall for me. The facility is beautiful, the service bay is very efficient and designed to handle a lot of cars. 5 stars to you Forest Lake Ford dealer, welcome to town.

Paul Rogers

Amazing. My most expensive vehicle purchase was my best vehicle purchase. Just bought a Raptor R here and they were amazing. I flew from Utah to MSP just to buy it. I’d absolutely do it again. No pushy finance guy trying to add stuff I didn’t want or any other surprises. Even spent over an hour talking to one of the owners who was one of the nicest people ever. We could definitely feel that making the customer happy was the top priority, and making money wasn’t. Will absolutely be the first dealer I’ll call for my next vehicle. Thanks!!!

Eric Baumgart

Recently bought a used Ford F150. The truck has needed a couple of minor repairs. I had a couple of bad experiences with the extended warranty I bought on the truck (not a Ford extended warranty). This service center and dealership is simply awesome. The service writer observed me very frustrated that my claims have been repeatedly denied. He has worked with me to soften the blow of the repair. There are very good to their customers and actually care about you!

Meg Ward

I own multiple Ford vehicles. I have been to several Ford dealerships for service and have been less than impressed. I saw Forest Lake Ford opened and decided to give them a try. I was very impressed with their customer service. They went above and beyond resolving issues with my extended warranty company.  And, they continuously updated me throughout the process. I don’t normally leave a review, but I am because they definitely deserve a 5 star.

Tanya Cady

I had an awesome experience and had a very good salesperson. He was very thoroughly and made sure I had everything I needed for my new vehicle…I want to give a thank you to Scott S…the dealership was very nice and professional put togather..

Forest Lake Ford

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