Frank Fletcher Subaru

Dennis Stanley

I drove 140 miles (one way) when I could have driven half that to other dealerships in order to purchase from Frank Fletcher Subaru. I did this because of their excellent customer service ratings. You can buy a car anywhere, but you cannot always find a great service department. The dealership is beautiful, and the sales process was easy and pleasant. I also have a lifetime warranty on my Crosstrek!
I have one small suggestion: At my last service I was concerned about my soft brake pedal. The service writer told me they checked out ok, but I would have liked to see my concern written on the WO. I would hate to have a problem later and be told that I should have said something sooner with no record that I had done so.

Tom Pevear

I worked with Popeye and Josh buying a 2019 Certified Used Outback, and can’t recommend them highly enough.

I knew what I wanted, had a price in mind for the car and my trade, and within 20 mins we had a deal, no haggling, no stress. Just straight shooting and great service.

To top it off, I had an small issue with my front suspension come up a few days after buying, even though they were under no obligation to do so, they coordinated with Ferguson Subaru in Tulsa (closer to my house) , footed the bill, and Popeye communicated with me on his day off. Truly above and beyond.

Evion

Buying my 2024 Subaru Crosstrek from Frank Fletcher Subaru was a seamless experience. Ryan Harvey's professionalism made the process thoroughly enjoyable. From start to finish, his knowledge and assistance were invaluable. I'd recommend anyone in the market for a Subaru to visit this dealership for top-notch service.

Kristoffer Ong

Thank you Aj, Arlene and all the guys and tech of service department for giving the warranty of replacing my leaking ac compressor, you guys are the best hands down!

I drove 70 miles to get my ac compressor checked by them because the reliable subaru in springfield is invalidating my concern  that it was leaking

I am just so grateful to this dealership, again a big thanks and i will see you again next yr when i get a new car. God bless you guys and more power to your dealership

Jeff Krause

My wife and I bought our first new car today!! Ann helped us and we can’t thank her enough. She didn’t pressure us and took the time we needed to compare a lot of vehicles till we found what was right for us. Afterwards the whole team was great!! It was an amazing car buying experience!!

Frank Fletcher Subaru

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