Friendship Ford Of Bristol

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Shelly Ker

If you are looking for a truck & don’t have time to waste, ask for Nathanael!! He was awesome with getting straight to the point with everything we needed. We told him what we wanted, he showed us what he had and made sure we got what we needed right away. The process wasn’t as long as we thought it would be either! We stopped at other car lots before friendship ford and the salesman’s were trying to get quick sales & did not care what we were looking for- but Nathanael was honest, patient and straight to the point. (Not to mention everyone at friendship ford was very friendly and put off great vibes!) we had a great experience!

Dave TN

We brought our vehicle to Friendship Ford of Bristol for a factory recall service. The service writer was professional and validated the claim effectively and proficiently. The work was performed in a timely manner, but when we picked the vehicle up, there was a problem.

I spoke with the dealership GM and Service Managers, explaining the problem. They immediately offered to investigate and correct the concern. The vehicle was brought back in to correct the discrepancy and they provided a loaner vehicle during this extended service visit.

The company provided outstanding service and corrected the discrepancy without hesitation. They even went above and beyond to provide a great customer experience given this was a recall service that went sideways.

I am very thankful for the professionalism and courtesy the Friendship Ford team provided throughout this experience. Chuck, the Service Writer, Jeff, the Service Manager and Lance, the General Manager were all great to work with!

Friendship Ford has definitely earned my trust and respect for all our Blue Oval needs and I look forward to our next experience with them! I appreciate their efforts to make me a friend of Friendship Ford

Kyle Keiser

Thank you Friendship Ford for the outstanding service my family got when shopping here. From the salesman Aaron to the finance manager Brandon, they made each step simple and easy. I would recommend this dealership to family and friends. I will return here when I’m ready for my next vehicle.

Tara Broadwater

Had some issues with our truck and took it in for diagnostics. I met with Chuck, a service rep, and he was beyond amazing! Chuck was welcoming, great with updates and information about our truck. I really wish customer service was like this everywhere. The staff as a whole is top notch! Thank you Chuck and Friendship Ford for providing exceptional service and being knowledgeable about everything going on with our truck!

charlie holt

Drove from Nashville TN on 2/17/24 and made a deal for a canyon. These guys made it worth driving 500 miles round trip. Give these guys a shot and ask for Nathanael Cumbow. Contacted him On 2/16 via email with my trade. A few back and forth and we had a deal. Couldn't be more pleased. Great job Friendship Ford.

Friendship Ford Of Bristol

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