Genesis Cadillac Inc.

William Wilson

I was thinking about a buying new Lincoln, as my current Cadillac lease had expired.

I had a good experience with my current Cadillac dealer, so I thought I would give them another try.

Wow, I didn’t expect such good service.

My salesperson Natalie Sells (That’s her real name) made me feel so welcome and made sure I got the best deal possible.

She went way above and beyond what was expected.

She answered all my questions, and did not use any high-pressure sales tactics. (Unlike the Lincoln dealer)

I certainly would do business with her again. Many kudos to Natalie

I did lease my new Cadillac from Genesis, and the experience was fantastic from beginning to end.

Thanks, Genesis, and Natalie for such a great experience!

Ricky

The team @ Genesis Cadillac could not have been more wonderful throughout the entire process of getting my new truck! It took a long time (15 months) to get the vehicle I wanted due to the specifications & customization I wanted but Natalie was awesome throughout the way in helping me get it and was very upfront every step of the way! I will never be buying another Cadillac from any other dealership! Thanks again for a great experience!

Heba Tobia

This dealership has the best customer service with great and knowable staff.  Layne Gagliano is who helped me with my lease and made the whole process very easy and smooth.  It was so fast and delivered my car to the door.  Would definitely go back and recommend all my family and friends to go there.

Rick

They people Genius are great!! my cadillac Lyric is extremely disappointing!!! Looks great but the mileage on a charge, if you turn the heater on, is 40% less than GM states. GM recommends "only using the seat warmer" in the winter instead of heat.  In Michigan thats not enough and there are no seat warmers in the back seats. My wife refuses to drive the Lyric. She says  there is too much stress knowing she may run out of power and be stranded on the highway.  If that happens your only option is to be towed!
$72,000 and no heat?? .  This is a Cadillac???

robert hathorn

I would like to share my experience I had with Genesis Cadillac. From the time I set foot on the property I had a truly good feeling about my car buying experience I was about to have. My Salesman Alex Klott was busy with another customer at the present time. This lady Salesperson came out to greet me and gave me a little history about the car. After that I met Alex Klott my Salesman and he was very nice and honest. I really appreciate what he did for me calling me back to let me know the car was still available. It was more people interested in buying the car but he knew that car was for me .... Thank you Alex.
I am really happy I made the drive from Grand Rapids there. I'm now the owner of the car I've been looking for since February. Thank you all at Genesis Cadillac for my car buying experience. You Ladies and Men do an awesome job!!!
Very Happy ???? Car Owner Robert Hathorn
And Best of All It's A Cadillac!!!

Genesis Cadillac Inc.

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