Genesis Of Cool Springs

Keri Gwynne

This is the third Genesis I have owned - and I will only buy them from Genesis of Cool Springs! The customer experience and sales knowledge is excellent. It is clear the level of care for their clients and the overall experience is led from the top down - Jason Stacy. Ryan Mayfield was my sales professional! He is extremely knowledgeable, patient and follows through on everything promised. Thank you once again for an incredible experience.

brad childress

Made an appointment for canister recall. I called the week before to confirm the part was in stock and was told yes. The service department proactively called me back before the appointment to explain a mix up in inventory and the need to reschedule. They were very apologetic and I really appreciated the call to let me know. The got me rescheduled and next appointment went off without a hitch. My SA Tyler was very professional and helpful. I had a great experience thanks to him and your service department. Thank you!

Jeff Webb

What a fantastic car buying experience.  The Team at Genesis of Cool Springs was first class.  Sandy, Craig and Brandon truly know the definition of Customer Service.  All 3 went above and beyond to make sure we stayed updated on the arrival of our new GV70.  I can’t thank them enough for making us feel so important during our car buying experience.  I recommend this Team to everyone.

Anthony Matula

The service experience at Genesis of Cool Springs is incredible. Akjia and Joseph were very nice, well spoken, knowledgeable and courteous. I was able to drop my car off for service and pick it up by the end of the day. I also received text and phone calls throughout the day to keep me updated on my cars status and what to expect. This is an upgrade from the previous experience going through Hyundai, even though their service was pretty good. If have a Genesis, I highly recommend Genesis of Cool Springs for your service needs!

Richard Hutchinson

I recently had my GV80 serviced and want to compliment you on the courteous and knowledgeable staff. I appreciate the very nice loaner car that was promptly provided. My car was properly serviced and handled with care so that it was returned in perfect condition. Thanks again and I hope you are able to enjoy a wonderful Easter service with family and friends.

Genesis Of Cool Springs

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