Genesis Of Escondido

Greg Prinz

I had been in the market for a G70 for several months. I went to Genesis Escondido a few months ago and worked with Mike. Not only was he a fantastic rep for Genesis on the first visit but also kept in touch with me for several months even though I left the first visit on the "be back" bus. Mike was professional, consistent, and honest. That is why I came back to him when I was finally ready to buy. I bought a CPO 2019 G70 from him and worked with Ernie in finance as well. Both were excellent ambassadors for the brand & dealer and were a strong hint as to just how much I'd love this ownership experience!

Rudy Gonzalez

Shout out to Michael & all the fellas at Genesis/Hyundai Escondido! They provided a fair, no nonsense experience during my car buying process. This was my second purchase here & their top-notch service will make them my first stop in the future if I ever decide to buy a new car. They beat Corona and other San Diego dealer offers with both my trade in value & overall price on the car, do not overlook these guys and give them a call!

Cheryl McLeod

UPDATE:  I dropped by the next Saturday and was delighted by the service.  Alma met us in the parking lot and helped us find a Genesis with all the features we were looking for (plus a lot more).  The test drive was thorough including freeway driving, twisty country roads and congested city streets.  The Genesis GV60 Advanced is amazing!  The interior is very elegant with extras like a drawer-style glove compartment and built in, retractable shades in the rear doors.  The car is powerful with a comfortable ride quality.  The Heads Up display is amazing, easy to see without blocking your view.  It includes turn-by-turn directions from the built in Navigation  but not with Android Auto or Apple Carl play.  We also love the Genesis implementation of Surround View.  However, it seems that there aren't options on the GV60, just three trim levels.  The Standard level doesn't have everything we need, but the Advanced level is a bit over our budget.  Alma was amazing.  She was able to find knowledgeable answers to all of our questions and even found two cables and an iPhone so we could test both Android Auto and Apple Car play in addition to the built-in Navigation.  Oh  and she introduced us to a colleague who is an avid bicyclist to help us consider our choices for transporting bikes in or on the GV60.  She was very helpful and extremely thorough.

I guess I should have made an appointment.  I checked their website and discovered that they had a big inventory on the lot.  All the models I am considering in several trim levels and colors so I just dropped in on a nice Saturday afternoon.  There were only 2 or 3 other customers on the lot, but there were no sales people to answer questions, all the car doors were locked (even the cars inside the showroom), and there were no informational displays or brochures available at all.  Besides getting a good look at the exteriors, the dealer visit was a waste of time.  Don't waste your time driving out here; just research online, watch some YouTube reviews, and then go to the website to agree on a price.  You can pick up a new car here, but no one is available to sell you one.

Patrick Gough

Conducted research on the Genesis G80 3.5L Twin Turbo AWF Sport Prestige. Contacted Genesis of Escondido and scheduled a test drive. I was impressed by the email communication from the sales staff. The test drive was amazing!

My wife and I went for a second test drive, so she could verify what I experienced. Sayuri was our Sales Associate and through her knowledge, courteous and respectful nature, and overall professionalism, we were able to purchase the vehicle exactly to our specifications and in a very efficient manner.

Since the sale, Sayuri has done everything possible to ensure her follow up with us is as comprehensive as possible.

The vehicle and the customer focused support have been first class! I highly recommend Genesis, Genesis of Escondido, and Sayuri for anyone looking for a superb luxury vehicle.

Susanna Zimmermann

The Express-Buy team at Genesis Escondido is stellar.  I viewed their available cars on their website, placed the order last Friday night, was contacted by text the next morning by Lorenzo Celaya, got my trade-in virtually appraised the same day, and was contacted the same day by the finance team (James Curtis). I e-signed the contract that same Saturday afternoon.  Lorenzo delivered the car the next day on Sunday afternoon according to my preferred time, to my home.  Wow!  The entire process was superb!  Each member of the team was fair, courteous, timely, and professional. Even after the delivery, when I had questions, Lorenzo answered them and was attentive to my needs, responding quickly.  I highly recommend the dealership and Lorenzo Celaya. The 2022 G80 is a beauty!  Don’t hesitate to work with the team. If you’ve never tried the online express buying, 2022 should be your opportunity!

Genesis Of Escondido

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