Genesis Of Southwest Houston

Ishaan Dali

Iloye from Genesis of Southwest Houston took care of everything remotely. They helped me get the model and the color combination that I wanted. All the documentation, paperwork, and even the car was delivered right to my doorstep. If you are looking to buy a Genesis, Iloye is the go-to person. Will highly recommend the dealership.

David Zsigo

Excellent experience.   Best car purchasing experience I've had.   Immediate  response by knowledgeable staff with straightforward no nonsense transaction.  Contacted several Genesis dealers in Texas and there is no comparison.  A very easy and well deserved 5 stars.  I am really enjoying  my Electrified GV70 and the dealership experience was a surprising and welcome bonus that enhances that new car joy.

Cynthia Johansen

Great customer service from start to finish. Shane listened to our needs and made our shopping experience a great one. He even added a bow to the vehicle upon my husband’s request.

Krar in the finance department had us in and out. We are happy with our new vehicle and highly recommend shopping here.

Aricia Byrd

Awesome car buying experience! Trey was amazing and got us exactly what we wanted for the price we wanted without any unpleasant price haggling. Finance team was the best I’ve ever dealt with. We are so pleased with buying from Genesis of Southwest Houston. If you’re in the market for a new car, make sure you stop by and see Trey. He will make sure you get the best deal out there.

Israel Cartwright

I came back to edit my review. I was told to return to the dealership by a good friend and my 2nd experience was amazing. Krar took excellent care of me Jacob was great to deal with. My experience was a complete 360. Please only use the sales team in the Hyundai office. I left with a brand new 2023 genesis. I love it!

Today I went in with a 70k check hoping to purchase a new car. My experience was the worst! I walked in no one greets you, you just kind of stand around hoping to be acknowledged. I'm browsing the 4 showroom cars eventually a guy walked over asking did I need help, yes, he said stand here someone on this wall would be able to help you when they are available. Stood there... 10 min into  standing there a older Caucasian couple walked  in  walked straight up to  the  lady's  desk she immediately assisted them.  I stated were  we not here 1st. She stated I thought you were helped  because you were standing by  the desk. I later realized that was the black salesman desk. Wow. The other black family that was there before me had the same issue. They had to wait on him. Sad!!! I said no and noone  asked. She then  pushed us off on others sales people.. to make our experience better in her words.  No person at this filthy  dealership is interested in  selling cars  to black people. This was made very clear.  The guy that did assist me basically said he rolled his ankles which is why he sat in his office watching us stand there. I gave him a list of what I wanted he basically did all of nothing to find it. I left Disgusted... Luxury  with terrible service doesn't work well.

Genesis Of Southwest Houston

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