Gerald Jones Auto Group

Debbie Brooks

Their Subaru service department customer service is top notch! Staff communicate through the visit with statuses and make recommendations before doing the repair.
My check engine light came on over the weekend and I got a call Monday morning asking if I need any help.  In fact my car wouldn't start and she was able to block off time that day to look at it.

Alex Vlahos

The two sales people, Nick and Darien were great and help us make a solid decision, they laid out the facts of each vehicle and the went through each car features to make sure we bough the right Volvo.
ALSO, Celeste and the title team was fantastic! They helped us navigate the DMV process and even took care of the DMV transfer even though we did not sell our current vehicle to GJ. We had an issue with our transfer and the manager, Celeste, jumped on the phone and got it corrected immediately. That team was a pleasure to work with! She explained the process and even knew more than the DMV.

Sean Perkins

One of the nicest dealerships I have visited.  Thank you parts dept for your help

Carlos Bailey

Great people with a strong desire to help as best as they can. I appreciate the team there working to resolution even when things occurred out of their control. I would give this location a 5 star, but the delays (no fault of the location) definitely caused some dissatisfaction. The people at the location made up for it and I do appreciate their willingness to make things right even when the issues were not a direct result of the local office. Highly recommend them for your service needs. I'm sure the next visit will result in a 5 star rating!!!

Ceara Reid

I want to preface by saying, this dealership is by far in my top three favorites to do business with. The group here, to include my sales guy, is nothing short of phenomenal. They well exceeded my expectations when I first walked up. I was immediately greeted by one of the best people I now know: Lou Williams. He became like family so quickly and vice versa! Never once was he pushy about a specific car, he took the time to talk to my fiance and I on a personal level before even diving in into what I had in mind. When the first car i had my eye on didn’t meet what i was wanting, he listened to what i wanted in a car and helped me find the best option. Lou is such an amazing person and is so sweet! He made this process so extremely easy! He, as well as the other personnel, gave me no run arounds, they were extremely direct about everything and if there was something I didn’t fully understand, they were more than happy to put it in layman’s terms. I cannot express this enough, please come here for when you’re in the market for a new vehicle!! They will be my top recommendation for the rest of my life

Gerald Jones Auto Group

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