Gerald Kia Of North Aurora

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Bhaumik Bheda

We recently moved to IL & the lifetime warranty offered by Gerald was one of the biggest differences between other dealers in IL! We are happy to pay $1000 extra to get it. The staff is friendly and willing to work out the best deal feasible. Ed was great in making sure we got what we needed at the price point we had in mind.

Things to keep in mind as a customer:
Verify the vehicle you want & the one they are offering, double check the OTD price, and check their website for special financing offers (they will match it, when requested).

Waqas Khan

Tyler and team were great from beginning to end. I was very specific in my needs and offers and did not want to waste time. They responded and understood where I was coming from and were able to adjust and provide an offer within minutes. The sales experience post agreement was great. Compared to other Kia dealerships, Gerald Kia is a refreshing change where customers are treated with respect.

Brian Jones

Christina Huerta, was incredible. I have never delt with another sales person who worked as hard as she did to make sure we were happy. She also stepped in to make sure the car was perfect, clean and ready for us to take possession. I give the whole experience 10/10

Jesse

My wife and I and our Non-Verbal Autistic son had the most amazing exceptional and stellar customer service experience that far exceeded any other dealership we have ever been to when purchasing a vehicle. Tyler Eubanks promptly approached our eventual trade in vehicle with a smiling, enthusiastic, genuine and authentic warm welcoming outstanding professional manner and greeted us and our special needs son and shook our hands to which I shook his hand back when we stepped into his office area for the exceptional and wonderful introductory greeting experience as that was very important for my wife and I that I mentioned was vital as we were entering in the dealership parking lot. Tyler was exceptionally knowledgeable in our vehicle that we purchased which was a brand new 2024 Kia Carnival which you can tell Tyler was very well equipped and trained and highly experienced and a brilliant salesman. Tyler Eubanks the Sales Consultant and Ramiro Perez and Ed Mierzycki the Sales Managers made the entire purchase process the most smoothest, the most efficient and the most fun experience for our family as there was lots of laughter and talks about candy (I work for Mars M&M’s and Skittles lol) and they made the time go by so fast by their business friendly professionalism and our family was blessed to complete the purchase of our brand new 2024 Kia Carnival. We will definitely be referring everyone we know to come purchase a car and be blessed with the same way my family and I were with the exceptionally friendly and high level 5 Star support and assistance from the outstanding customer service experience we had with Tyler Eubanks the Sales Consultant and the friendly and amazing Sales Management Team with Ramiro Perez and Ed Mierzycki at the Great Gerald Kia of North Aurora!!! Thank you Tyler, Ramiro and Ed your are all an amazing team that exemplifies what it means to provide and display the exceptional and outstanding customer service leadership that I would just like to say what an honor and privilege it has been for my family to leave with the amazing and forever memorable new car purchase experience that will stay in our hearts and minds as we truly do give you all the praise and recognition!!!

Gerald Kia Of North Aurora

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