Great Lakes Hyundai Of Dublin

Dae’Na Hayden

My experience was great!!! Maddy was the best! She was very informative about the cars I was interested in! She made my buying a car experience easy!! She made sure she explained all the features in the car. Drove over an hour to get there and Maddy made it worth it!!

Monica Ardura

Had a smooth car leasing experience at Great Lakes Hyundai of Columbus. Overall, I knew what I wanted before going in, but I felt I was being listened to and did not feel pressured through the whole process. Mohammad Emran is a friendly and super helpful car salesman, he was patient with all my questions, and helped me set up the tech links on my new Kona when I picked it up. Moe, Darrius, and Tyrone helped me stay within my budget - thank you, gentlemen!

Jason Zarnosky

Had a great experience working with Craig this week! They didn't have the exact car I was looking for when I first came in but but he asked questions, we looked at options and he was quick to source the vehicle to their dealership and get me squared away. Low pressure, answered every question I asked, and felt comfortable from the first time talking to him to getting the keys. Blake who we worked with on financing side was also great to work with, and removed a lot of the stress and worry I had about financing a vehicle. Thanks Craig and Blake for making my life easy and helping me get a new car!!

Todd Korn

Great Lakes Hyundai did a fantastic job tonight. They helped my wife keep the vehicle she loves (2020 Santa Fe Limited), after her lease. Neil Brown, sales, helped us through every step. Sales Manager, Rick Clausen, solidified the fantastic terms with a great rate. Finally, Darrius Watson (financial) closed us out with no pressure and made the paperwork a pleasant experience. We are Hyundai owners and Great Lakes has our business for years to come. Great work!

Saurabh Rahurkar

Update: They listen, and fix their mistakes!

For my most recent servicing, they provided me with a loaner. The staff was courteous, friendly and helpful as usual.

As Daniel Tiger says, Its OK to make mistakes but you  have to fix them and learn from them too. Great lakes embodies that.

If this is the experience i would highly recommend them!

Original:
I visited this dealership for warranty-related repairs and consistently encountered problems regarding the provision of loaner vehicles. Previously, I patronized Germain, but opted for this location due to its convenience. Nevertheless, Germain's practice of offering a comparable loaner vehicle demonstrates a greater respect for my time compared to Great Lakes. Being expected to wait for several hours in their lounge, with only coffee and beverages for sustenance, does not convey an appreciation for my time or needs.

To their credit, their folks seem nice, and the staff is polite and respectful. Unfortunate that this, doesn't extend to empowering this fine staff to provide more considerate service.

Great Lakes Hyundai Of Dublin

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