Greene Ford Company

Joseph Ballew

Brad Roberts is an absolute gentleman and expert. I look forward to working with him again. I send all my friends and family to Brad hands down every time. 10/10. 20 stars. Platinum experience. Go see Brad. He'll get you settled in the right car. Dare I say he's a trustworthy car salesman? Too far!!!! ???? legendary.

Travis Vogel

I found that the sales and finance teams at Greene Ford in Gainesville were excellent and experienced. Did I get the exact price I wanted? No. I wanted a steal! Who doesn't!? I did, however, get an extremely fair price that I couldn't beat anywhere. I also got exceptional customer service, haggle-free and fair sales experience, and kindness. I was treated well and given honest responses from start to finish. I would definitely give them my business and recommend them to my friends and family.

Candace Heffernan

I was honestly blown away by the exceptional customer service I received not only by our salesman Brian, but by the Sales Manager as well. We had to travel 4 1/2 hours round trip to purchase our vehicle and Brian had all the pre approval completed by phone, and the paperwork ready to sign when we arrived. It was by far and away the fastest purchase I’ve ever experienced at a car dealership. Upon completion of our interaction we returned home with our new vehicle where my husband discovered an issue with the brake rotors. Since it was after hours I messaged Brian the following business day and he immediately responded that his manager would contact me soon. He did, at which point he was very polite, apologetic, and mission-minded to rectify the situation. Because my husband and I had busy work weeks and do not live conveniently to the dealership he had a driver come, same day, to pick up our car; left us with a car to drive, fixed the brakes, and returned it back to us via a driver the following day. I say this with complete sincerity; customer service like this is almost obsolete in today’s culture. My husband and I were so impressed by this dealership that we plan to purchase our next vehicle from them as well. I’ll be back for that Bronco Brian, be ready ????

Lindsey Blevins

This was my first time visiting the Ford in Gainesville. I dropped my car off with an idea of what was wrong with it. Ford confirmed the issue and got it fixed quickly the same day. Overall very satisfied with my experience. If I need service again in the future, I will definitely trust my car with them.

Max Trowbridge

At this time I am pleased with the transmission repair on my F150. Mark and your service personnel courteous, friendly and prompt. The cost of repair was $2100. I am new resident of Georgia and first time using your repair service. Suggestion would be to show customer the old replaced parts and provide explanation what problem was and why the repair needed. Minor repairs are not of concern. Not being a mechanic, repairs at major cost as this repair, further discussion by personnel would create better customer understanding, satisfaction and confidence when next need for services may be required. Thanks, Max Trowbridge

Greene Ford Company

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