Gregg Orr Cadillac Of Hot Springs

Jony Buen

I had been searching for an Escalade here lately and found one at this dealership. Alan W. took very good care of me during the purchase process and I never had to set foot in the dealership.

They worked with me on my trade in and I am very appreciative of that as well.
He was very professional and courteous with me and had the vehicle delivered to my house! I would definitely recommend them for any purchase.
100% recommend him!

Carolyn Laine

I’ve been a customer since November last year. Every since I’ve had my car the staff has always went above and beyond the call of duty to ensure I was receiving excellent customer service. God lead me to Orr Cadillac and I’m so grateful bc I’ve been blessed with a wonderful car and excellent customer service. I’ve had cars from other dealers but nothing like here. Jeff, Lance, Austin, Nick and the ones I don’t know by name may God continue to bless you and Orr Cadillac as a whole. I am one that’s truly grateful and I will be a customer for a lifetime. God Bless Orr Cadillac Hot Springs.
Carolyn Laine

Timothy Hogue

Sarah is OUTSTANDING.  She sold my Mother a 2024 CT4 in metallic blue, a new color and in high demand. As my Mom’s son living in New York with a trip planned to Little Rock, my Mother  did not want to be involved.  I first contacted Gregg Orr Cadillac in March and when I was visiting and we had planned to drive to Hot Springs and buy a new CT4. However life at times had other plans and priorities.  Sarah called me stayed in touch and we managed this  virtually including selecting the car with its spectacular color and I know she had to do backflips to get it for my Mother who only wanted this one particular CT4 in metallic blue ..a new color for Cadillac.  Sarah and her colleague delivered the car personally to my Mothers residence in North Little Rock and went above and beyond what every other Cadallic dealer would ever do.  We had a bad customer experience at another Cadallic dealer in our local area that Sarah’s white glove personal touch made my Mother feel like the Queen.   Gregg Orr’s team and Sarah really care about their customers and don’t look at it simply as a sale.  Sarah’s priority was to ensure my Mother got exactly what she wanted despite not having any sitting in their showroom while delivering VIP level service.  My Mother is very happy with her new CT4.   Sarah is a star!

Shelby Willingham

The easiest car buying experience ever. From start to finish Dexton made this a flawless experience. I was greeted at the door, the truck I was looking at was right up front waiting for the test drive. All of my questions was answered honestly. I told Dexton how much I wanted to pay each month and within an hour I was leaving with exactly what I wanted. Dexton and his associate Rex made this process super easy. If they don't have exactly what you want go talk to them and they will find it. I have been looking for two years and they found the exact truck I wanted and the price I wanted to pay. I promise you will not be disappointed! I am tickled with my new truck and couldn't be more thankful. I will definitely go back for further purchases. Cadillac y'all have two great salesman!

Misty E

I have no doubt the men that worked on my car in the service center saved my life!!! Im a travel nurse and drive across the US. My car had been looked at in 3 different shops. I had been told "its fixed" "this needs replaced but safe to drive." My car was to to the point of the front end being held up by a remaining 1mm of metal! I can only imagine if it had broken while traveling down the interstate at 80mph! This shop is fast, professional, and they truly care about their customers! Thank you all so much!

Gregg Orr Cadillac Of Hot Springs

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