Haley Toyota Of Richmond

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Jem Salazar

Everyone we met here was extremely accommodating and friendly! They made the process as easy as possibly and got us out of there as soon as they can while making sure everything went smoothly and correctly. Also a huge shout out to CeeCee for being super communicative and awesome! Thank you again ????

X. Natasha Lindeback

Had such a positive experience with everyone I encountered here especially Brooke. She was great at communicating and reaching out(just the right amount).

This was my third time buying a new car (first time from Toyota) and this was by far the best experience.

At another dealership (several years ago) they tried to low ball me on my trade in, pressure me to get the maintenance package and ran my credit without permission (I already had financing).

What a difference this experience was. First, on my trade in I was offered what I expected after looking at KBB and using the trade in tool on the Haley Toyota website. Second, they didn’t try to get me to use Toyota financing when I told them the terms I got from my credit union. Finally, after the spiel about all the maintenance packages when I said no my choice was respected and I wasn’t pushed further.

My dog and I are quite happy with this purchase and we are looking forward to many years of adventure in it.

Bruce Wood

On a scale of 1-10, our buying experience at Haley was an 11. Our salesperson Olivia Vickhouse was super helpful throughout the entire process including initiating our Grand Highlander build, reviewing the available options and providing status updates. We love our new Grand Highlander hybrid!

Eileen McLachlan

From selling our current car, to ordering our new car to receiving our new car, the experience was great! Our sales agent, Charles Bradley, was wonderful, keeping us updated every step of the way and helping us make decisions. And we love the new car!

Heather Sturgill

I had an amazing buying experience with Katie Byram at Haley. I bought a 2023 4 runner as a surprise birthday gift for my wife and Katie couldn’t have been more helpful up until the last minute and making sure the delivery happened flawlessly on her actual birthday with the color and options she wanted! She was responsive even when I asked a million questions a day. We bought the truck in June and she is still being helpful today helping us navigate maintenance appointments and with any questions that come up! I highly recommend Haley and Katie for your new or used car purchases in the future! Thanks for all of your excellent service and assistance Katie!

Haley Toyota Of Richmond

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