Hamer Toyota

Marlene M

I had a great experience buying at Hamer Toyota this weekend. Buying a car is stressful, I did my research, made an appointment. Byron Alvarez helped me look and test drive the used car I wanted. He was very patient as I took a long time to feel out the car (and drive it twice), and was very transparent about the car’s condition. Hugo Acosta was also wonderful when it came to talking out the price. Both heard me out, were patient, transparent, honest and fair. We settled on a deal that I wanted and made it clear they prioritized that I was happy. (And let me tell you I was a stubborn customer!) Went back a few days later to have car mats put in. You can tell they value customer happiness. Victor Espinoza helped vacuum the car and put in the mats. Very satisfied and highly suggest this place.

Kevin L

One morning, I was driving to work and stopped at a red light to hear the sound of a cat coming from somewhere within the car. I had no idea where the sound was coming from but I certainly had a feeling that it was an orphaned kitten probably under the hood somewhere. Fortunately, Hamer Toyota was right across the street so I drove up to the service dept and explained the situation.  I immediately got help from a few accommodating gentlemen who took my car to the garage, jacked it up, pinpointed the kitten, and rescued the kitten under safe conditions.  All at no charge with a good sense of urgency.  I sent the kitten to a shelter nearby the next day.

There are good people at this dealership!

Ellen Pascual

The staff are very friendly,  they greeted us with a smile and welcome us as if we are family.  Thanks to Jaime Gonzalez, who is  patiently showed us the cars around and never got tired in assisting us and explaining the different features of the car I purchased.  It was very stressful at first knowing that I have no idea  what kind of car i am going to get.   Again, thanks a lot!!!

Justin Bonney

I recently had the pleasure of visiting Hamer Toyota in Mission Hills for some repairs on my 2015 Toyota Prius, and I must say, the experience was nothing short of exceptional. From the moment I arrived, the staff was courteous and professional, making the entire process seamless and stress-free.

A special shoutout goes to Luis in the parts department. His knowledge and assistance were invaluable. He quickly found the exact parts needed and was incredibly helpful in answering all my questions. It’s rare to encounter someone so dedicated and proficient in their role.

Additionally, the service department, under the guidance of Assistant Service Manager Joe Perez, went above and beyond. Joe was a standout, taking the time to explain the repair process in detail. He even discovered a warranty I wasn’t aware existed, which covered most of the repair costs. This was a huge relief and significantly reduced the financial burden of the repairs.

Joe's willingness to go the extra mile and ensure everything was handled efficiently truly made a difference. His expertise and exceptional customer service have solidified my trust in Hamer Toyota.

I highly recommend Hamer Toyota for their outstanding service and support. Whether it's routine maintenance or more complex repairs, this dealership has proven they are committed to customer satisfaction. Thank you, Luis, Joe, and the rest of the team for such a positive experience!

Kerrie Cloonan

The team that bought my car was knowledgeable, friendly, and transparent. I specifically worked with Trish who was a joy and a trustworthy and efficient professional! At no point was the process stressful.  I got a good price for my car and they took car of the rest. I have so much respect for this location and highly recommend their services.

Hamer Toyota

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