Hampstead Preowned

My name is Brian. I purchased a car on 4/10/24. The wonderful young lady who helped me name Morelia made my 2nd experience at Hampstead Preowned very comfortable. As soon as I walked in the door she quickly greeted me with a warm smile and offered to assist me and make the experience as seamless as possible. We had fun laughing while she was trying to not only understand my needs but meet my needs in the type of car I wanted. She helped from the time I test drove and chose the car I wanted to purchase until the last of the paperwork was signed. Any concerns I had she made sure to address them and explain. She even followed up through the day to make sure my car was delivered. Great people and great experience. She will always be recommended while also referring Hampstead PreOwned!

lisa morris

My husband and I had a wonderful experience with Hampstead Pre-Owned. We drove an hour on Saturday eve and the place was packed with customers (good sign?). Although it was busy our Salesman, Allen took the time to acknowledge our presence and assist us. Bernard, the Sales Manager was also helpful in assisting b/c it was super busy. Essentially, everyone greeted us with a smile and offered to assist. Even  though our windshield needed to be replaced due to a small crack, Allen arranged for it to be fixed at our location to avoid driving back. We are super pleased with our 2021 Corolla and the exemplary service we received. Hope from Customer Relations has even called to ensure we were happy with the process.
BIG Kudos to entire team!!

Definitely will be apart of the
Repeat Customers Club ????

Pedro Giles

The only place who didn’t lie when they said I would get approved and I did . We weren’t there that long either . Morelia made the process smooth and easy . She could sense I was on edge so she made me feel at ease with the process especially since this is the first time I’ve brought a car at a dealership. The finance manager was extremely clear and didn’t tell me any falsified information and I appreciate that . He spoke to me in terms I understood which made it easier for me to sign everything . The service department also gave me a new windshield and balanced my tires . They took their time with my car . I’m happy now that I have a reliable car with low miles . Check them out it’s a reason they’re always busy !!

Richard Hendricks

Had a great experience at the dealership with Mo as our sales rep, walked in and it was packed, and she was quick to get us taken care of which was surprising with how busy it was, I was nervous. We drove to the dealership for our specific vehicle so we knew we wanted it before we even showed up. Had a little trouble with financing that could have been avoided but wasn’t a big deal (I believe Rachael was her name was working with us and explained everything and was doing her best to take care of us and was really doing her best, she was awesome as well). But Bernard the Sales manager really took care of us (can’t say enough good things about him!), even afterwards when I had to drive an hour and a half back to the dealership to get a problem diagnosed and he had me in and out quickly. The only reason I cannot give five stars was because the finance manager in the back (didn’t catch the name) was so rude, almost had my wife and I walking away from the deal. Bernard again came in and settled the room and saved the deal, but that finance manager was absolutely overboard in how he talked to my wife and I. Other than him the rest of the staff was absolutely amazing and quick to get us taken care of and really made our experience great. Would highly recommend to anyone buying in the area!

ssk12321

I worked with Alejandra to purchase my Elantra in April 2024. She was extremely easy to work with and made things as painless as possible. Everyone there was extremely personable and friendly. She made the car buying process very simple and worry free. She has even taken the extra effort to follow up with me after the purchase of the vehicle which has validated my reason for choosing Hampstead and will recommend her to friends looking to buy a used vehicle in the future.

Hampstead Preowned

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