Heart City Toyota

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Jim Lawrence

I tend to be an over analytical consumer. I do a lot of research and was stuck a few times during the process. Eric was great being patient and informative. Ultimately ended up with a nice deal on a Tundra Capstone. Heart City served my father well for many years. Now I can carry on and recommend them based on my experience as well. Thanks!

Bethany Turney

The customer service was amazing. Not just from Ricky, but all of the staff. They were very friendly and helpful. Ricky specifically listened to me about my requests for service, so I didn’t end up receiving/paying for services that I didn’t need at this time. The service took 20-30 minutes longer than expected, but Ricky made sure to come update me more than once. He apologized for the wait, which of course I told him it was no problem. Apart from the staff, the waiting area is very inviting and comfortable, with snack and beverage options to choose from, a television, and comfortable chairs. I would highly recommend having your vehicle serviced at Heart City Toyota, and I will definitely bring my vehicle back next time it needs a service!

Delia Griffin

Excellent customer service and very knowledgeable staff. Not once did I feel pressured or manipulated, like I often do at some dealerships, to buy a car I'm not 100% sure of. Jakob Oberlin handled all the paperwork while I was at work and I was able to go right in after I got off and all that was left was signing. We got a great car for an amazing deal and it's covered for the next 7 years bumper to bumper, drive train, and even keys and tires. Toyota knows how to take care of customers and we are falling in love with our Camry every time we drive it! Thanks Heartcity!

regan shea

I purchased my Highlander from Jordan and did not like their service department. I decided to take it to Heart City and they did a wonderful job! Not only is it closer to home, but staff was very friendly and helpful. The mechanic sent me a detailed video of everything he did as well as explained everything to me when I got there. I highly recommend and will continue to take my car back there for service.

Heart City Toyota

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