Hello Subaru Of Temecula

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Laura Vasquez

Exceptional Service from an Exemplary Car Salesman

I recently had the pleasure of purchasing a vehicle from James Wine at hello Subaru of Temecula  , and I must say, the experience exceeded all expectations. From the moment I stepped onto the lot James was attentive, knowledgeable, and had all documents ready for us to sign since we were pre approved by our bank.

His professionalism was evident throughout the entire process. He took the time to listen to my needs and preferences, never once pressuring me into a purchase. Instead, he provided valuable insights and expert advice, guiding me toward the vehicle that best suited my lifestyle and budget.

What truly set James apart was his dedication to customer satisfaction. He went above and beyond to ensure that every detail of the transaction was handled seamlessly, from arranging test drives to negotiating the best possible deal. His transparency and integrity instilled confidence in me, making the car-buying process stress-free and enjoyable.

Not only did James excel in his role as a salesperson, but he also demonstrated exceptional customer service skills. He remained accessible and responsive to any questions or concerns I had, even after the sale was complete. His commitment to fostering long-term relationships with his clients is commendable and speaks volumes about his character.

In conclusion, I cannot recommend James highly enough. His professionalism, expertise, and unwavering dedication to customer satisfaction make him a true asset to hello Subaru of Temecula If you're in the market for a new vehicle, do yourself a favor and seek out James Wine. You won't be disappointed.

Marcia Slaven

If I could give 10 stars, I would give them all to Lee Q, my service advisor!  He was top notch professional, kind and considerate of my situation!  He explained everything very thoroughly and took me step by step through the process!  I have never had such awesome service and I am so happy to know that I have someone who I can trust with my vehicle.

The technician, Saul H, did a fabulous job giving me a video of the necessary repairs.  His dialogue was clear and succinct and his inspection was thorough!

I am new to Hello Subaru and I am looking to upgrade my ride... so there is no doubt where I will be doing my business!

Thank you Lee, thank you Saul, thank you Hello Subaru!!!!

Kyle Boyd

Hello Subaru was the most wonderful dealer experience I’ve ever had. Charles Emerson in their customer relations department was hands down the best representative someone could hope for when shopping for a new vehicle. He was knowledgeable about all the features, didn’t bully into a purchase, and helped to find the perfect fit for me. I would highly recommend that you ask for Charles if you are going to Hello Subaru in Temecula. They were fair and accommodating throughout the purchase process, and all staff members were very kind. Would definitely recommend this dealership to anyone, and look forward to doing business with them in the future!

Rebeckah Mosher

We love Eric our service advisor. He goes beyond for his customers. He’s fought for us, been kind and honest with us. If Eric leaves it will likely be when we begin to drive to either San Diego or riverside areas for work on our Subaru. My husband worked for Subaru as an advisor in the LA area and then as a tech. We also had a great experience with the shop foreman and his kindness. It’s so nice to know there are a few people at hellosubaru that care!

We can’t say that for the receptionists who answer the phone. They are rude, condescending and do not have accurate information. There is also one female service advisor who we had to work with briefly who was rude and refused to answer our question. I was mid sentence and she answered the phone and began to ignore me. I don’t know if it’s something in the water here or what but it’s excessive! I’ve left a message for management for the complaints but never received a call.

Aaron Ayotte

A awesome experience at this dealership in purchasing a 2024 Subaru Crosstrek for my daughter. Dawson was extremely helpful in all aspects of the transaction, including answering any questions that we had in a timely manner. Dawson even came in on his day off to prep the vehicle and close the deal. Will gladly refer my family and friends to Hello Subaru of Temecula and in particular Dawson for all their new future new car Subaru needs. Thank you so much!

Hello Subaru Of Temecula

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