Herb Chambers Ford Of Braintree

Brian Shaw

Had an awesome experience at the service center. Got an oil change by appointment.  Cindy at the desk was great. Got to watch as my car was worked on. Complimentary drinks, both hot and cold. It only took an hour. Thank you Herb Chambers Ford.

Karl Reid

I had a wonderful experience buying a Ford Mustang Mach-E from Herb Chambers of Braintree this month (November 2023). The communications, both in person and virtually were top notch. Setting up an appointment was easy, with text confirmations. During my first visit, Keith Jafri let me test drive the car (unsupervised) and, after a brief conversation, I walked out with no pressure applied. That meant a lot to me. After test driving a couple of Tesla's (Models 3 and Y), I couldn't get that Mach-E and the visit experience out of my head. I came back to Herb Chambers and Keith to begin the process of purchasing the car. It was seamless and easy. Though I would have liked to have gotten more for my trade (I didn't check the Kelly Blue Book values prior to negotiating), the car is phenomenal. A dream to drive! (And I'm a car guy). It was delivered much earlier than expected. The FordPass app is very impressive, Apple-ish in user experience. Overall, well done!

Bob lynch

Bought my F350 here back in 2019. Derek in the truck service center is great. They have done all routine maintenance and any other items that have come up. Always fast, clean and I have never had to go back twice for the same problem. They take good care of my truck, they respond fast and with info you understand. I'm very fussy about my truck, Derek and his team are great and have always taken it.

David Izzo

The service center here is top tier. I have had nothing but great experiences any time I have had to bring my car in. If you need your Ford serviced, this is the dealer to go to. The service advisor Jack Nguyen is absolutely amazing and does a fantastic job. He always makes sure your vehicle gets the service it needs and keeps you updated throughout the process. I will definitely continue to get my car serviced here and highly recommend anyone else to come here.

Keisha Roberts

Jack Nguyen, in the service department , has been so helpful and the service was great. I’m not from Massachusetts and moved here 2 years ago. I was skeptical of taking my car into a dealership for service because I did at a different dealership in Massachusetts and the service I paid for was not rendered. I was pretty much taken for a bunch of money. But I appreciate Jack and his service team for getting the service that was needed on my vehicle and ensuring it was done right. I would definitely be back again. Special shoutout to Jack Nguyen once again for his excellent customer service

Herb Chambers Ford Of Braintree

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