Horne Mazda Avondale

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Ruben Martinez

Marlena Badilla was my Service Advisor during my most recent visit. I had to have many services taken care of and parts replaced. I have to say that she did a fantastic job in helping me with everything that I needed to make my experience great. She made sure that she got me in a loaner vehicle as my car was being serviced for the week, she made sure to do everything possible to make any financial adjustments where she could as the services I went for were so costly and she was overall attentive. Her professionalism was superb. She contacted me routinely to give me updates and if I needed anything that would make the wait for my car most comfortable. She was just overall an amazing worker! Thank you so much Marlena and I will be back for any of my car service needs with you! Kudos to you!

Peter Hunt

8 years ive been in Arizona, ive bought a fair few cars (more than I should have) and I have NEVER enjoyed the experience. This week I have been looking for a replacement car for my kid and we have been messed about by more dealerships than I care to mention. Usual story - I have a trade and $xxxx cash, no finance, newer than this, lower mileage than this and Apple CarPlay - "oh we can definately help you and meet your budget" - shows cars that are 5 years older than my request, shows cars with 50k miles more than my limit etc, then shows me a deal for 3 X the cash I have, then gets agressive when I decline.... Not Horne Mazda - 1st time = home run. Seek out Adrian Alvarez, he listened - showed me one car and it was a handshake and a done deal in less than 2 hours.

No Lies, no scare tactics, no heavy sales pressure and no hard sell on aftermarket add-ons.

It truely was a breath of fresh air and in the future will be my 1st stop if I need another car.

Jesykah Douglass

WHEN I TWLL YOU THESE GUYS ARE AMAZING, I MEAN IT.

Seriously though, I had just had my car totaled and was completely disheartened thinking I wouldn’t be able to find a replacement anytime soon. I’ve never owned a Mazda before (Toyota and Honda gal) but I have converted for sure! I found the car for me in less than 5 mins and the process was so much easier here than any other dealership I’ve ever been to. Everyone I encountered was super nice and helpful, even the passerby guys. I’m a talker so I appreciate being acknowledged and they definitely make your presence known when you’re there! I worked with sweet Darius, he’s precious and wonderful, and Andy, Darrin and Dylan were so helpful and knowledgeable as well. Everyone helped me with this what I thought would be a scary transition, and made everything a lot more bearable and easier to handle. You really relax and feel at ease when you walk into a place and they make you feel like you belong. I will always be in their court and don’t doubt I will again have a promising visit every single time! Thank you guys again so so much for all your help and hard work. You made a very difficult decision in my life so much easier????????????

Swishlie

I highly recommend this dealership and had the opportunity to experience Sean Bateman's excellent customer service! He was low pressure, helpful and informative. I found the whole car buying experience very stressful. After talking to multiple different people at various other dealerships Sean stood out far above the rest. He put me at ease right away and was helpful throughout the process. His style of communication is very low pressure and I also appreciated being reassured I was potentially purchasing a quality car! Thanks again Sean I'll be bragging about you to anyone interested in buying a car and send them your way!!

Taylar Owen

We had a wonderful experience with Tyler!! He was outstanding at communicating with me during the day and even stayed super late to get us all set up with our new Mazda. If you want someone very fair/reasonable and helpful, Tyler is your guy! 10/10 will buy from him and this dealership again.

Horne Mazda Avondale

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