Ira Acura Westwood

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Reggie Harris

I called to arrange a replacement fob for my MDX. I am very impressed by the initial contact and the hospitality when I arrived, even though it took a few phone calls between service and parts to work out all the details. My complaint was that the information I gave to Service in my first call Did not transfer to parts causing me to give that information again and then repeat the information when I was transferred back to Service. I finally got to talk to Marc Cesare who Beautifully got the whole thing sorted out.
From that point on everything went smoothly. Should I be back in the area at some point, I will be more than happy to bring my car back to you again.
Thanks so much for solving my problem. I’m back on the road.
Reggie

Josue

If anyone is looking to get a new or pre owned car Ira Acura of Westwood is the place that you have to go,very nice people there and thanks god this time I closed a deal with some one that for me is the best sales person I have ever met his name is Aziz Joseph very nice guy and he helped me a lot in the whole process From the beginning to the end azuz is a very kind guy he treated my wife and I with such a kindness, Ira Acura of Westwood is the best place I have ever visit to get a car.

Thanks a lot to the dealership’s staff and specially Azuz.

Jonathan Afshar

I came here with a friend who owns an Acura sedan.  I decided to leave a review because I was very pleased with how both she and I were treated at the dealership.  First, when we arrived, we were able to pull the car directly into the garage (which was nice because it is raining today).  A rep came directly to us and checked us in, and offered to do an oil change under warranty because the due date was approaching.  While we were not offered a loaner car or shuttle due to them all being taken, a member of the sales team very kindly offered to drop us off to a nearby shopping mall while we waited for the service.  We were safely and comfortably brought over to the mall and had a pleasant conversation with Aziz the salesperson.  Thank you Aziz for providing us with outstanding customer service, going above and beyond to make us happy!

Ira Acura Westwood

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