Ira Subaru Manchester

Ryan Wright

I bought a used 2020 Subaru Impreza with just under 10k miles on it from Ricardo Duarte in January 2023 (bought her outright, no experience with the financial department).  Mr. Duarte worked with me on the pricing just enough to bring it down to under $21k, although I do wish I had seen the cleaning expenses before I agreed to them (the car didn't need it, anyway).  I've put a little over 10k miles in her now and she's running and handling great.  She hasn't needed any maintenance out of the ordinary (oil change, etc), her tires are still in good shape, and the car exceeds all my expectations.  My only complaint is that the brakes are a little squeaky, but I've had them looked at and they'll still be good for another few thousand miles.
I originally went down to Manchester Prime to look at a different Subaru, but Mr. Duarte called me just before I left for the dealership to inform me that car had just sold - great communication on his end.  I decided to come down and take a look at the stock anyway, and am glad I did.  Mr. Duarte showed me a Toyota Rav4 with 50k miles on it that handled great (he let me take it through a pile of snow!), but the 10k Impreza I saw on their website was just more fun to drive while still handling safely on a snowy, dark highway.
All in all, as good of a used car buying experience as one could hope for.  It was absolutely worth making the hour and a half drive down from Maine, in the snow and dark, to get this car.  The price was several thousand dollars cheaper than anything comparable in my area, even including registration taxes once back in Maine.  I never thought I'd be happy to leave my beloved Hondas behind, but this little car was worth every penny.

benjamin shoo

Bob was our salesman very personable and very customer focused. Me being more about the numbers and business Kyle stole the show.  He was beyond helpful in not only getting the numbers we needed,  but also on choosing the final car.
I have interacted or bought from 5 dealerships in Manchester in the last 6 years and can honestly recommend Ira Subaru as the best dealership in Manch (that I’ve been to)

William Pfingston

I hate car dealerships and car salespeople. Except for this experience. Courtney was wicked awesome. I walked in after communicating online with another individual, Courtney was quick to greet me without any pressure. I let her know my story and she quickly got up to speed with my situation and moved the process along. We test drove the vehicle I was interested in and answered the questions I had. Crystal helped keep me from losing my temper while we waited over 2 hours for Steve to come finish the paperwork, so I'd recommend her as well (for sales people). As my patience thinned (like my balding head) Courtney was able to get the paperwork from Steve (whom I never met) and we closed the deal.  If it wasn't for the delay with their finance dept. I would have given Ira five stars. No pressure, here's what we've got, do you have any questions type of business.  I haven't forgotten about the bagels either.

Rhonda Veiga

Typically, I find the car buying process to be quite miserable. I’m often left feeling like I was tossed into a game, scrapping with vultures, and leave feeling beaten. Not so with Courtney at IRA Subaru of Manchester! Courtney is very well versed in the models and options, listens to what you want (or don’t want), and doesn’t play games with negotiations. I love my new Crosstrek and recommend Courtney and her team to anyone in the market for a new vehicle!

KBMH

If you, like me, stopped going to this Subaru location when it had a different ownership name… Reconsider them! Now that it is Ira, they are clearly working to run a good and responsive operation. Recent interactions with them particularly, Tara, Tomas and their boss, made it clear that they were very determined to deliver quality service. There was no upselling. They listened carefully.  Plus, they were very quick to respond to my many questions by email or phone.

Ira Subaru Manchester

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