Irwin Ford Lincoln

Sam Young

Irwin Ford gets 5 stars ???? I brought my Ford F150 in for service and I was shocked at how I was treated and taken care of. Service like this is rare these days. They completed everything I asked for in a timely manner. They were kind enough to have their shuttle driver drop me off at the gym ???????? while I was waiting for my truck. They finished before I was done with my workout and said just text us for a ride when you are finished. They also kept me up to speed during the process with tex messages and even sent me a video of the service and inspection. I was in the car business for 20 years and I was extremely impressed ???? Thank you, Irwin Ford, you have earned my business moving forward.

P.S. They even gave me a free truck wash. ??

Sam Young

Richard Shute

I purchased two vehicles from Zach at Irwin’s. He made the process easy each time. If you are in the market and want an easy going low pressure salesman then give him a shot.

Nicholas Buccellato (RE/MAX North Country)

Working with Adel at Irwin Ford was fantastic! From start to finish, the experience was smooth and hassle-free. Adel made the process easy and enjoyable. Highly recommend!

Mike G.

Top notch purchase experience. Thank you Adel Mohammed for making this smooth and easy and for making it happen. Also answering all my questions and being available whenever I needed.

Glenn Bateman

A great convenience feature is setting up service appointments on line. I attempted to do that but was redirected to call in to schedule my oil change with annual state inspection sticker. I called and made the appointment to drop my vehicle off later that week at 7:00AM which was perfect because I can drop it off on my way to work.
The day before my scheduled 7:00 appointment, I received a reminder text that my 8:20AM service appointment was approaching. I immediately returned the text to inform them that my confirmed appointment made via telephone, days earlier, was for 7:00AM not 8:20AM. I was informed of my 8:20 appointment once again so I had to reiterate that my work schedule wouldn’t allow me to drop off my vehicle at that time, that’s why I scheduled the appointment for 7:00AM.
After the apology text, they reconfirmed my 7:00AM drop off. I’ve had my vehicle serviced at Irwin Ford since I purchased it there in 2022, since that time, twice have my scheduled appointments been confirmed then changed prior to my initial scheduled appointment time. It’s very inconvenient having to call to explain what the original appointment times were and why they had to be as initially scheduled.
The service itself was top notch; no issues at all with the good service.

Irwin Ford Lincoln

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