Jaguar Fox Valley

Armaan Brooke

I have been a Jaguar customer here for 4-5 years.  They had some turnover a year or two ago in the service department which really hurt communication IMO.  I had several occasions with a lack of call backs and updates re: repairs, especially in the summer of 2023.  However, Gabriele M, one of their employees (I think specifically sales, but he has been extremely helpful with literally everything) has more than made up for any  inadequacies in other departments.  He sold me my car, followed up with any issues over the years, communicated in an excellent/timely manner at every turn and was always kind, courteous and helpful.  One of the best employees at a dealership I have dealt with in my 25+ years of car ownership.  As long as Gabriele remains there, I would continue to rec'd this dealership.

Andrew

My partner Janet and I visited various Bergstom franchises in the search for her new car, Porshe, Audi, BMW, Mercedes and Jaguar/Landrover. It turns out we saved the best till last. Initially at Jaguar we were warmly welcomed by product specialist Jackson, after discussing our needs he handed us over to sales professional Gabriel. Nothing was too much trouble for Gabriel, he provided a totally outstanding service, four test drives in an F pace and two in a Velar, then he came in on his day off to show Janet a car (Fpace) in her chosen colour.  Outstanding service!!

Tom Hoffman

Great, friendly service advisors. Pleasure to work with! Did a great job on my vehicle.

Jaguar Fox Valley

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