Key West Ford

Uwe Benecke

The people at Key West Ford were charming, extremely fast and correct. I had the engine floor cover hanging down on my Ford Expedition that I rented in Atlanta. (I lost 3-4 screws on the way). The lovely girls at Ford gave me an appointment for the next day, even though they were actually fully booked for two weeks. The mechanic worked for about 20 minutes on it and then everything was ready, -----and I didn't pay a Cent
Hats off, exceptional service.
Thanks for all,

Uwe from Hamburg, Germany.

bob switzer

Ultimately my work was completed and the job was done well.
They missed the fifth star because they seem to have a business philosophy of staffing to the minimum. Sharon Wagner is a rockstar but clearly doing at least 2  if not 3 persons jobs. I only hope she gets paid, the equivalent of 2 to 3 peoples salary. Although the job was done well, it took 3 1/2 hours longer than it should have because there was only one technician for each of the things that needed to be accomplished which I’m sure keeps the overall cost down for the company and profits up, but it leaves me wandering the streets  of Key West on my day off waiting for something that should’ve been done hours ago

Allen Hetzell

Alex is great. Responsive, friendly and patient!  Great experience again today.

Michelle Smith

I just purchased a new Ranger from Keys Auto. Alex helped us find the right car for our needs. He is very friendly and took the time to research information we asked about. We are very pleased with our purchase. Thanks again!

Smokey Dula

Our experience was exceptional. Sharon Wagner was our service writer and went above and beyond to help us. She was able to get our vehicle in in less than a week. Got all of our recalls and concerns addressed in less than 48 hours. We drove 4 hours round trip to use Keys Auto Center (Ford). And will absolutely use them in the future.

Key West Ford

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