Kia Of Frisco

Will Rios

I recently had an outstanding car-buying experience at Kia of Frisco and would wholeheartedly recommend them to anyone in search of excellent service and transparency. From start to finish, the process was smooth and stress-free, thanks in large part to the trustworthy guidance of our salesman, David.

David's transparency and professionalism were truly exceptional. He took the time to understand our needs and preferences, ensuring that we found the perfect vehicle that fit our requirements and budget. Throughout the entire process, David was upfront and honest, making us feel comfortable and confident in our decisions.

Kia of Frisco itself is a top-notch dealership with a welcoming atmosphere and a dedicated team. They prioritize customer satisfaction and it shows in every interaction. The entire staff was friendly, knowledgeable, and committed to providing an exceptional car-buying experience.

If you're looking for a dealership where you can trust the team, receive transparent service, and work with a salesman like David who truly cares about your needs, I highly recommend visiting Kia of Frisco. They exceeded my expectations in every way, and I am thrilled with my new car. This is definitely the place to go for a great car buying experience!

Ryne Sandel

One of the better car buying experiences I’ve ever had. Our salesman Kevin and our finance guy Ryan took great care of us, answered all of our questions, and worked with us to get a deal done without ever being overbearing or using high pressure sales tactics. I felt respected, heard, cared for. I’ll be back and send everyone I know to Kia of Frisco.

Jenell Soliz

Sales team was attentive and patient with me. The entire team at Kia Frisco had smiles on their faces. It made buying my first new car such an exciting and fun experience. Loved the team at Kia Frisco. David, Michael, and Hunter went the extra mile for me. I appreciate them so much! So grateful

Jonathan Tanner

Update 4/8/24:

Patrick, the general sales manager gave me a call and got me in to fix the instrument cluster fog. As I said in the initial review, the purchasing experience was great. I really enjoyed working with Chad. I absolutely love the car! I am so thankful they were able to clean the instrument cluster and I'm thankful for a dealership that takes such great care of the customer. I will be back. This dealership is a cut above most others.

Purchased a used 2022
Toyota Camry. I worked with Chad. The whole experience the day I looked at my car was great. Chad was super kind. Very attentive. I signed the paperwork not having a check from insurance yet on my previous vehicle with intention of coming in later that week to pay for the car. I was told the car still needed to go through it's normal inspection, tire rotation, oil change, filter, cleaning, etc.

When I test drove the vehicle, I looked over the instrument cluster and the car and noticed no issues. After the car was cleaned and I have now purchased and picked it up, I noticed the instrument cluster was a bit foggy in appearance. I chalked it up to perhaps the cleaning people didn't do a very good job and I could get a microfiber cloth and easily fix when I got home. When I got home, I realized the foggy appearance was not going away. The instrument cluster appears to have scratches now and they won't go away. I realize the dealer is probably going to say this was already there. I realize for all used cars theres paperwork you sign purchasing the car as is. I would have noticed the issue and mentioned it when I test drove the vehicle. If there's anything that can be done, I will happily update this review. Im just bummed feeling like I already have to spend more money on issues with the car and they are issues that were not present when I test drove the vehicle.

Nancy Designs

A Pleasant Car Buying Experience at Kia Frisco

I recently had the pleasure of purchasing a car from Kia Frisco, and I must say that my experience was nothing short of outstanding. From the moment we walked in, the entire team, especially Kevin and Kyle, went above and beyond to make our car-buying journey enjoyable.

One of the standout aspects of our visit was the warm and friendly atmosphere at Kia Frisco. Contrary to the stereotypical high-pressure sales environment you might expect at a car dealership, the staff at Kia Frisco made us feel like we were having a casual conversation with friends. The approach was refreshing, and it immediately alleviated the typical stress associated with purchasing a new car.

What impressed me most about Kevin and Kyle was their genuine interest in helping us find the right car for our needs. They took the time to understand our preferences and patiently presented us with a variety of options. It was evident that their priority was not just making a sale, but ensuring we made an informed decision that we would be happy with in the long run.

The lack of pushy sales tactics was a breath of fresh air. Instead of feeling pressured, we felt empowered to explore the available options at our own pace. Kevin and Kyle were knowledgeable about the various Kia models and took the time to explain the features of each one in detail. Their expertise helped us make an informed decision based on our preferences and needs.

Moreover, the overall experience at Kia Frisco was seamless. The team efficiently guided us through the entire process, making sure that all our questions were answered. It felt as though we were being taken care of by a group of friends who genuinely wanted the best for us.

What sets Kia Frisco apart is not just the quality of their vehicles but the exceptional customer service provided by their team. The showroom is undoubtedly one of the best in Dallas, offering a welcoming environment and a team that goes the extra mile to ensure customer satisfaction.

In conclusion, if you're in the market for a Kia in Dallas, I highly recommend checking out Kia Frisco. Kevin and Kyle, along with the rest of the team, will make your car-buying experience not only stress-free but also enjoyable. With their friendly approach, extensive knowledge, and commitment to customer satisfaction, Kia Frisco has earned its reputation as a top-notch dealership.

Kia Of Frisco

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