Kia Of New Bern

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Mike Watson

I typically hate the thought of going to car dealerships as I've been burned by so many in the past. I was apprehensive when I found the EV6 GT I wanted 4.5 hours away at Kia of New Bern at an incredible price. It seemed like a deal too good to be true, so I called Ryan Holo and had a great conversation with him. He assured me the advertised price was the price I'd pay for the car and that the car was in great condition.
I loaded up my family and we made the trek to check it out based solely on the feeling Ryan gave me over the phone, and I'm glad I did! He made the process painless and never once misled me. He kept me right on budget and went the extra mile to make sure my experience was perfect.
Ryan exceeded my expectations, and if I were ever in the market and felt like taking another road trip, I'd buy from him again in a heartbeat. 10/10 would do it again.

Billy Eichas

By far the best experience with a dealership I’ve ever had!  I live in western NY but purchased a vehicle in New Bern.  I worked with Jami who patiently answered every question I had, eased my anxiety and found a way to make a difficult long distance purchase seamless!  When I arrived to pick up the vehicle, every single person from the manager to finance were so welcoming and helpful.  There was never pressure.  I was even contacted a day later to make sure my 14 hour drive home went well! To say Jami went above and beyond is an understatement. Thank you so very much for making my experience a great one! You have no idea how much it meant to me!

-Megan

Breighauna Risner

This was the best experience I’ve ever had at a car dealership. We went in just to consider getting an upgrade and we ended up leaving with two vehicles. We never once felt pressured or like sales tactics were used on us. All the staff were so friendly, genuine, and down to earth. We love our cars! I highly highly recommend this dealership!

Roger Huth

Good experience.  Don't like the default upselling of things like the $80  'crank case cleaner' which had I not looked over the estimate carefully or if my wife had brought the car in I would have missed and had to pay for.  I just came in for an on-time scheduled oil change/tire rotation maintenance and to address the multiple recall notices I had received.   Having said that, the service was prompt, the technicians were very helpful and the service advisor made sure that the loaner car I requested (because of the recall repairs) was available.  I would give 5 stars except for the unnecessary add in upsellng.

Diamond Mabine

Great customer service! Maggi communicated with me a lot by phone about the vehicle I was interested in, answered all my questions. Went to take a look and purchase the vehicle and was working with James, amazing guy! We worked with someone else after he’s amazing also! They will definitely try and work with you on your price range. Got a great deal. Ended up getting the car I wanted. Everything went smoothly. I highly recommend.

Kia Of New Bern

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