Koch 33 Ford

Walter Sweat

What a great service experience at Koch Ford yesterday.  Took my Roush 427R in for service and inspection.  The team highlighted work that needed to be done and even found a problem I didn't know existed and took care of it for me.  Special thanks to Matthew, Jim and Justin.  They are knowledgeable, helpful, and just a great team!

Troy Ayr

The whole staff was very pleasant, easy to talk to and took all if my concerns seriously. Jill kept me informed with updates on my vehicles service quite often. The technicians did not stop checking my vehicle until they found the problem and fixed it correctly! Overall this is the best dealership experience I've ever had.

mark mendez

Fantastic service from thr service center. I had 4 recalls and diagnostic test that needed to be done. The ford service centers in NY would have taken about a month to take me in and another few days to complete. With Koch they took me in with no problem fixed everything within a few hours. I drove from NY to PA just for their services and it was well worth it. Jillian was really nice, she kept me updated on each repair and what was covered from my warranty. Thank you everyone.

Mobile service did a nice job and took care of the software recall on my truck while I was parked at home.  Techs (mentor and trainee) were very professional and polite.

For folks that use the service department at the dealership, I would suggest giving their mobile service a try for most maintenance/service requirements.  I understand the cost is similar to in-house dealership cost, but offers the customer the convience of at-home or at-office service.

Sonic Off Road

Tom and his techs in the truck/diesel service center have been excellent to work with. They truly take care of their customers. I love my Platinum f350 diesel and I only take it there because I know that I will be taken  care of. I was also very impressed to get a rental car and a shuttle to keep me going while my truck was in for updates and warranty work. Top notch! A++ for this place. Glad I own a Ford and this is my local dealer. Thank you!

Koch 33 Ford

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