Koons Falls Church Ford

Autumn Fontaine

I would give 10 stars if I could. I drove 2.5 hours to get my vehicle.  It was everything I wanted in a car and more.  The price was right, all of the upgraded features were exactly what I wanted and I had been looking for a solid year for the perfect fit.  William Chicas was absolutely wonderful! He was extremely knowledgeable about the car I purchased and gave excellent customer service. I have had to text him a few times to ask about certain things on the car and he has been quick responding and super helpful.  Eddie the sales manager gave me all the info I needed to move forward with the transaction and the finance manager we worked with was a dream to work with. She was able to find us a lower interest rate than what we had going in and explained everything to us including the extra warranty coverage. Every single person start to finish was professional, kind and extremely courteous.  The dealership was beautiful and well kept. Their Housekeeping team certainly has been keeping it up.  I saw multiple sweet ladies cleaning around and stocking items.  It truly was a great experience.  Thank you all for such a smooth transaction! I would certainly recommend Koons at Falls Church.

Gabrielle Valdez

Went in to look at different options of Mustangs and left with what we wanted. From the moment we got onto the lot to the end of the purchase, there was someone to assist us. We had a lease that was coming to an end and the dealership bought out the lease early and gave us a good amount for our vehicle. The whole experience from start to end was smooth and our sales person, William didn’t try to push anything on us that we didn’t want. He was very helpful and attentive with any questions/ concerns we had. Would definitely buy from them again when the time comes.

Michael “Newmie” Newman

Great salespeople, fun atmosphere, plethora of good vehicles! These peeps know cars, and they know how to fulfill a customer’s wish-list for a trustworthy, used vehicle. ????

From the walk-in introduction to the formal processes to the happy drive-away, he is with you pleasantly & patiently. I have bought used (only!) cars in NoVa since the 1980s, and for sure all the sales team led by John & Fred {with excellent closing assistance by Sales Mgr. Dean & New Car Sales Mgr. Loni!} ranks near the best for specialized customer care and service locally. ??????

**Highly recommend this here cool ???? gear-head and his associate sales-team! ????** — ??????????????

Drew Hendricks

For any of my friends looking to buy a new car in the area, I would recommend working with Zach S.! He is a friendly, laid-back guy who is looking to help interested car-buyers. Zach was willing to stay late on a Sunday to ensure I got what I wanted. Very happy with my purchase thanks to his help!

*My review reflects my experience with the salesman Zach S. and not my experience as a whole.

Bernard S

Daniel Merida did a fantastic job helping Me get into a new ‘24 F-150 Hybrid. He listened to what I wanted and was able to find the perfect match for me. Daniel made me feel like I had a true partner in this purchase. I highly recommend anyone to work with him.

Koons Falls Church Ford

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