Koons Ford Of Baltimore

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Jon Adderly

I recently had the pleasure of working with Michelle McBride during the purchase of a transit 15 passenger van, and I must say that the experience was nothing short of exceptional. From start to finish, Michelle's dedication, professionalism, and attention to detail made this the best vehicle purchase I have ever had.

Michelle's expertise and guidance throughout the process were invaluable. She went above and beyond to ensure that all my questions were answered promptly and thoroughly, making me feel confident and informed every step of the way. Her friendly and approachable demeanor created a welcoming atmosphere, and it was clear that she genuinely cared about providing top-notch customer service.

Thanks to Michelle's outstanding service, I am now considering expanding my vehicle fleet and purchasing another transit 15 passenger van. Her commitment to excellence has inspired me to further invest in vehicles, knowing that with her assistance, the process will be smooth and hassle-free.

In conclusion, Michelle McBride's dedication to her customers and her exceptional service have truly set her apart. I wholeheartedly recommend her to anyone in need of a reliable and enjoyable vehicle purchasing experience. Thank you, Michelle, for making this process not only easy but also enjoyable. I look forward to working with you again soon to build my fleet of vehicles.

Royce Wilkinson

I knew what I wanted, and they made it happen. I will take my business here any day over and over. It was simple and to the point. I didn’t have the best credit but they worked with me and blew my mind the options available. The longest part of the transaction was getting insurance, which is crazy compared to the normal car buying experience. 5/5 10/10. Offered me lunch, made sure I wasn’t rushing anything, and gave me a great price for my pre-owned trade in. HIGHLY RECOMMEND. GUARANTEED SATISFACTION.

Bob Fink

By far my best experience buying a new vehicle. Koons Ford is the real deal. My salesman Jacob is a young, energetic, motivated young man who is so down to earth, that he makes you feel like you have known him for years. He is much more than just a salesman, he actually understands and knows the product that he is selling. He answered all of my questions without hesitation, and even answered some before I could even ask, and when I did ask something that he didn't have an answer for he didn't make something up, he was honest and told me so, but then went to find the correct answer. That goes a very long way in my book. Koons Ford is a top notch dealership,  and I will have no problems traveling to deal with them again.

Kristian Kuhn

Recently purchased a Bronco. Frank was very knowledgeable and showed us all the ins and outs of the vehicle. Very competitive discount was given on the Bronco and while they didn’t present options for extended warranty and prepaid maintenance there was no pressure if you passed on those add-ons. After the sale Frank has gone above and beyond to arrange for a factory hitch to be installed by a Ford technician which I wanted over an aftermarket part. Will definitely buy from again.

nick wallace

Jacob was very kind and helpful through the car buying process. Financing with Koons Ford was easy and went quicker than I anticipated. I ordered my Maverick months ago and Jacob was helpful through the ordering process and provided me with updates along the way. I couldn’t be happier with my purchase and I chose the right dealership to go to.

Koons Ford Of Baltimore

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