L & L Motor Company, Inc.

Bob Brannon

Stupid Chevy pickups and their way overdone sensors on everything and everywhere.  We have always been happy with Chevy vehicles especially their pickups until this 2018 Duramax. It's been in the shop four times never for anything real all four times for whacked out sensors.
To the point of the review though, L&L motor was so kind and helpful. After a weekend of repeated sensor malfunctions causing us to lose power we called L&L first thing Monday morning and they scan for the problem right away once we got there, did whatever research was needed and the repair right there without having to wait hours or days to get it looked at. That was so incredibly considerate and helpful. I would recommend them in a heartbeat to anyone for anything.
Very nice friendly staff at every turn.

Donna Reed

We came through Vernal on our way to Vegas for a graduation.  We had some big issues with our truck and took it here to be evaluated.  Russ and Maddie were so helpful in getting our problems solved and back on the road.  The customer service was outstanding and we made it to Vegas in time for the graduation.  Thank you so much for the great service!

Kim Lonsdale

My husband and I  are from Cleveland, Ohio and spent the summer with the U.S. Forest Service in Utah. We explored a lot while here, and during this time we had our GMC truck in 4 times for routine oil  changes and a couple of minor repairs.  L&L was a terrific place!  Each staff member was friendly and respectful.  Services were done when promised and were done well.  Pricing was fair and reasonable.   We have been so pleased with this company and would highly recommend it!

Darla Fitzsimmons

The most helpful, communicative, intelligent staff you could ask for. Helped us get our truck in and out within a day. Couldn’t recommend L & L more. Kristin and the sweet dark haired girl with the glasses were so accommodating and helpful. Thank you so much!

Lamee Studios

While on a recent road trip, our water pump went out in Duchesne, Utah.  We called the dealership in Roosevelt, who told us they couldn't look at it for several weeks.  We called the next nearest dealership, L&L Motors in Vernal, Utah.  We spoke with Kristin, the service manager/service writer.   She kept us informed on the status and timing of the repair, and offered suggestions for towing, a rental car, lodging, and restaurants.  We felt like she truly cared and would do her best to get us back on the road as soon as possible.   She took a difficult situation and restored our faith in customer service.  And it turns out what could have been a 5-day delay because of the weekend and parts availability, was only a one-day delay.   It is a rarity to find customer service like we received from her and the dealership itself.  If we lived closer, we'd be purchasing our next vehicle from L&L.

L & L Motor Company, Inc.

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