Lexington Park Chrysler Dodge Jeep Ram

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My second vehicle purchase, a new to me Dodge Ram, from Fitzgerald was exceptional! The entire process was relaxed and informative with absolutely no pushy sales tactics or haggling - the rock bottom price listed was exactly what I paid. Ricky and Keyvan were amazing - forthright about all information about the vehicle and incredibly patient throughout. The financing process was quick and easy. I was in and out in less than 2 hours!!! The atmosphere at the dealership is professional yet fun, with staff who are kind and create a enjoyable environment with their joking around. Highly recommend Fitzgerald to anyone looking for a straightforward, pleasant car buying experience!

Brad Butler

Five Stars Isn’t Enough for Ryan and the Team at Fitzgerald Chrysler in Lexington Park!

From the moment I walked through the doors at Fitzgerald Chrysler in Lexington Park, I knew I was in the right place. Ryan and the entire team went above and beyond every step of the way. Professional, knowledgeable, and genuinely committed to delivering top-tier service—this was by far the best car-buying experience I’ve ever had.

Their team took the time to really understand what I was looking for, answered every question with patience and honesty, and never once made me feel pressured. Their product knowledge was impressive, and they were able to walk me through features, financing options, and even future maintenance expectations in a way that made me feel confident and informed.

The whole Fitzgerald team reflected the same high standards—friendly, efficient, and clearly well-coordinated. From the finance department to the folks helping with paperwork and delivery, everything was smooth and straightforward.

I left the dealership not just with a fantastic vehicle, but with total peace of mind—and a smile on my face. If you’re in the market for a new or used vehicle and want to work with people who truly care about your experience, ask for Ryan at Fitzgerald Chrysler in Lexington Park. You won’t be disappointed.

Lee Lee

Edit (July 2nd, 2025):
I am happy to say that the team at Fitzgerald CJDR of Lexington Park, MD and myself have arrived at a solution.

We ended up talking with Brian Deane (the service manager) and he listened to our concerns, understood and escalated the situation, and got our vehicle back to us with a wash and vacuum, which was MUCH appreciated.

Thank you Brian for taking the time out of your busy schedule, acknowledging us, and helping to guide us through what has been an interesting experience. You are a gem!

Review has been updated from 1/5 stars to 4/5 stars??

Original Review:
Unfortunately, I’ve had an extremely frustrating experience with Fitzgerald Chrysler Jeep Dodge Ram of Lexington Park, MD.

My vehicle has been in their possession since April 30th, 2025 for a transmission issue (car was purchased elsewhere and has less than 30K miles on it), and I have been repeatedly told it cannot be released until the warranty is cleared.

The service provider I was originally assigned has since departed the company and ever since then, I have received no written explanation, no consistent updates, and I’m now questioning what exactly is going on.

As a paying customer, I expected clear communication, professionalism, and transparency — unfortunately, that has not been the case.

I literally had to show up at the service department to make sure my vehicle was even physically there. Surprisingly it was. Collecting dust, pollen, and broken promises, with scratches on it, to boot.

I’ve reached out to corporate for assistance, and I hope this matter can be resolved quickly. I’m posting this review so others are aware of my experience and can ask the right questions if they choose to do business here.

This experience has soured my perception of any CJDR business and I doubt my family and I will purchase any car belonging to these brands ever again.

I will gladly update this review if the situation is resolved professionally and swiftly.

Lexington Park Chrysler Dodge Jeep Ram

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