Little Apple Toyota

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Teresa Mesina

Some of us have experienced a car dealership scenario where you get pressured and you go home incomplete instead of being happy. When we went to Little Apple, I came up with a simple game plan with 0 down and my husband was going to meet me there. Joe was our representative and I guess his game plan was even better than mines! He simply asked us what car were interested in and showed us what they have. We were very particular with a color and they end up not having it but offered to look at other location. We gave him a ball park of what we were willing and comfortable of paying monthly based on the price and when we settled we put a deposit to have the car ship to the dealership. Overall, we were very satisfied, Joe didn’t have to pressure us on anything and didn’t have to talk us to getting any other than what we plan to get for our family! I highly recommend them for their  professionalism the ease of communicating with him. The best part was getting called back to re-sign some paperworks and have our monthly payment lowered that what was originally offered!

Jade Low

Everybody at Little Apple Cars was so helpful, but Bob Bishop really made my visit! He made it so easy to buy my car. I was in a rush and needed a car urgently, and he was very transparent with the price. He didn’t try to upsell me at all. He was open to any questions I had for him and was easy to reach throughout the whole process. 10/10 would recommend. Easily the best dealership experience I have had!

Christine Feller

Overall very happy with the service we received from the Service Department, specifically Mark.  We live out of state and had taken the car into two different shops, had 3 serpentine belt replacements, taken it in several times over a few months for re-checks, and still the car squealed. Thankfully we found Little Apple and they were quickly able to diagnose poor work by a previous shop.  The communication, efficiency, and empathy Mark demonstrated made this mom with a child out of state feel at ease and comfortable.  He truly went the extra mile for us and we can't recommend this shop more!

L B.

I want to start by saying that this place is very busy. Initially, I wasn’t able to walk in to get same day service. I ended up having to schedule an appointment that was 3 days out.   So keep that in mind.

When I arrived for my appointment, I was greeted with a warm welcome. I scheduled an oil change and tire rotation. After check in, I sat in the waiting area that has large comfy chairs/sofas, free beverages, and free WiFi. If you don’t want to sit at the service center, you also have the option to use their shuttle service which will take you anywhere in the Manhattan area FOR FREE?? Service was great. I was in and out within an hour and a half.

The receptionist was very knowledgeable and kept me informed about the status of my vehicle. He informed me of additional services my car may need with no pressure. He even helped me remove a nail from my car.

If you plan to get car services done here, I highly recommend for you to check out the specials/coupons on their website. They have a variety of specials/coupons for most services. Also, if your car has under-hood covers with clips, be sure to check it before and after service to ensure they put the clips back on the cover.

Overall, I had a great experience and truly appreciate the top tier customer service they provided!

Little Apple Toyota

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