Mark Kia

The Kirks

My wife and I recently had the pleasure of purchasing a car from Mark Kia, and I couldn't be happier with the experience. Carissa, the sales associate who assisted me, did a phenomenal job. From start to finish, she made the entire process easy and seamless. Her professionalism, knowledge, and attention to detail were evident throughout. I would highly recommend this dealership to anyone in the market for a new vehicle, and if you do decide to visit, be sure to ask for Carissa. She truly goes above and beyond to ensure customer satisfaction.

Erika Garcia

Nate Jarvis best car sales guy I have delt with in a LONG TIME. First let me start off by saying we went to another Kia dealership off of 101 and Frank Lloyd drive after I seen a car I was interested in all day texting an employee there and never once was told the car sold just to get there after work and the guy give me the run around to upsell me to a car that I was not interested in. What a waste of time.
BUT I tried again now here at Mark Kia walked in said I just have a question Nate was nice enough to look up what I seen online, drove  me to take a peak, asked what I was looking for asnd price range. Never once tried to show me a more expensive car, stayed in my 20 range and only showed me what I was interested in. I told him I was in a time crunch of one hour because I had to pick up my girls from school. He was so polite, informative,  very professional and patient. I told him the 3 cars I wanted to see at 4pm and when I returned with my son he was right there available and with the cars I was interested in. Again never once tried to upsell me. But yet after his hard work and effort to get those cars ready for me to look at 4pm my son's eyes went to a car 5 cars down the row and yup more expensive. Yet Nate never once got annoyed with us  looking at other cars and not the ones he got ready for us. He asked do you want to see inside the car, got the keys for the other car asked if we wanted to test drive and we did. Loved this car. When we came back to the dealership Nate made sure to give us all the information we need and made to sure we understood that this car was above my price range. Nate asked if we found what we wanted, what can we afford and what we loved. I'm the end we walked out with a $37,000 car who my son loves , best costumer service, best sales experience, best car sales experience. Thank you Nate Jarvis we shall be back soon for another car.

Alaina Preston

I was pleasantly surprised at the level of service I received at Mark Kia in Scottsdale, starting from the moment I submitted my inquiry online. Angel Vega,  my sales consultant, reached out right away with a welcoming text. I was intimidated to shop for a car on my own, and anticipated I’d only be able to qualify for a used car at the price point I was comfortable paying. Angel reassured me, focusing on finding a car I actually liked first.  I highly suggest requesting to work with him, if you’re lucky enough to catch him as he goes non-stop.  Angel was patient and took his time, showing me multiple cars and working numbers with me to make sure I was comfortable. I was actually able to get a brand new 2024 Kia for less than a used, multiple years older, vehicle!
While waiting to speak with the finance manager, there was a comfortable waiting area with complementary bottled water, espresso/hot cocoa and popcorn. John was my finance manager and was also very friendly, taking the time to answer my questions even though I was probably the last customer of the day. Angel even delivered my new Kia to my work once it was ready. Long story short, I’m very happy with my decision to purchase from Mark Kia, and feel lucky to have worked with the team I did. Thank you!!!

S Chapman

We really had a great experience with Nate Jarvis at Mark Kia. We bought a Kia Soul and have so enjoyed having it as one of our family vehicles.
Having had a nightmare experience at a different dealership before, we were kind of traumatized and wary of trying again. Eventually we went to Mark Kia and connected with Nate. From the beginning he was very honest with us and made sure that we understood the difference between the cost of a feature and what the value for our family was. We figured out some of the the things we thought were really important like color and slight body shapes were way less important than fuel efficiency and safety features because of his  interest and effort. We returned and were between a Forte and a Soul. After a test drive and some questions we felt sure about the Soul. Then we worked on the price. He was really great about helping us find a balance between monthly payments and what we wanted to put down that would work with our budget. It felt really great not to have to haggle or fight or negotiate with the ever-present-manager-in-the-office bit (cliche but it obviously exists in other places) that we had endured elsewhere. The pricing was transparent and easy for us to understand. It didn’t take too long before we shook hands with Nate and went to finalize our purchase with the financing department.
The front desk was so kind to our children. They had water bottles and fresh popcorn which really impressed our 8 year old.
The finance department person we spoke with, Max, was awesome. He was so great at explaining finance jargon and making sure we knew what we needed for both our monthly finance terms and our extended warranty. We had so many questions and he explained everything well so we could really make sense of what we were signing.
Nate was helpful and such a vast improvement to our other experience at a different dealership. He made sure we had the information we needed, never exerted pressure on us, and had great integrity. He was so interested in what made sense for our family instead of pushing the biggest, newest SUV etc. He really seemed to care about what we needed, which was a super fuel efficient vehicle that fit our family. So now we have a Soul which works for our family. Nate was so helpful. The best part of his demeanor was that it was without any pressure. He kept saying he wanted to help us find what would be best for our family. We never felt like we had to make a purchase right then. We could take time and really make an informed decision. He was great and we recommend him highly.

Alex B

I just bought my 2024 Kia Sportage SX-Prestige Hybrid vehicle at Mark Kia and a great salesman Bryan Kelly assisted me throughout the whole transaction. He was very attentive to my needs and texted me back in a  timely manner whenever I had a question or issue. He set up the appointment and texted me that he was going to be late which was fine. I showed up and proceeded to talk to him about my hybrid vehicle want and since he worked for Hyundai and now Kia he gave me my options and said Kia is better for me and gave me the reasons why. I also almost stopped the deal because there is a Kia sportage SX-Prestige Hybrid with Red interior that another dealer has. He didn’t have one in stock but he did have it in the non hybrid version and allowed me to see it which was not what I was expecting as it is a dark red and then he showed me the red in a Mercedes AMG and I told him that was the red I was looking for. It was bright red. I liked the fact that he looked up to see the other dealer that had the red interior before I closed on the deal. Super great guy and he is still there for me after the sale. Go see Bryan he is great and will go to bat for you whatever your issue is and help you out! He also throughly taught me about the features of this amazing SUV. Thanks Bryan!

Mark Kia

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