Mccarthy Subaru Of Lawrence

Susannah Rickel

Need a great dealership where you’ll feel welcomed, heard, and never pressured? This is your place to go!
My husband and I came here after experiencing poor service at a nearby dealership. I wasn’t too keen on car shopping anymore but I’m SO glad we decided to car search here! Our salesman was Jarell, he seriously needs a raise! He was very informative, he shared his thoughts and experiences when it came to the cars, he spent as much time as we wanted looking at a car, and answered our thousands of questions without hesitation. As first time car buyers and parents we were nervous when it came to such a large purchase and safety! We have a young toddler and newborn and we were eager to find something spacious and safe! It’s safe to say we found a great car and an even better dealership! We bought the Subaru Forester and are very impressed!
Kyle the manager we spoke with was great as well! (Same with all other interactions between other employees)

Just some extra notes we really appreciated-
*has nothing to do with cars, just kindness*
- Jarrell and Kyle were so great and understanding when it came to our crazy toddler, offered him snacks and toys, we also were there past dinner time and they allowed us to grab our dinner and eat while we waited to go through final paperwork!
All this to say if you’re looking for a car this is a place I would highly consider you checking out!

Jason Counts

What an awesome experience! Jerry did a fantastic job finding me the perfect car. There was no pressure to up-sale, he listened to my needs, and me feel comfortable about the purchase I was making. The whole team was very friendly. This is the place you want go for your new Subaru.

Purna Bangere

I recently bought a car at McCarthy Subaru in Lawrence. It was a wonderful experience. The person I worked with was Jerry Jordan. He never tried to sell me the car; instead he spoke factually about various options, and try to gauge my needs. I called him a anti-salesperson (a deep compliment just in case it was not clear.) I deeply appreciated his commitment and friendliness. Then I worked by Kyle in closing the deal, and paperwork. He carefully guided me to various packages and options regarding extended warranties, again no pressure and no attempt to sell, but to inform. It was a magnificent experience. Then there is the brand of Subaru; I have heard only positive things about Subaru..including from Consumer reports. Best wishes for the McCarthy Subaru of Lawrence!

Mark Quintana

We went in to McCarthy, looking for a car for my wife, after visiting another Subaru dealership and having a less than ideal experience. Told them up front that we were coming in to test drive a certain type of vehicle and had no plans to purchase that day. The salesperson that we first dealt with had plans with his kids, informed us of that and made arrangements for us to speak with another salesperson. When we arrived, he greeted us and made arrangements for us to drive the vehicle, despite working with his own customers. Quick, easy and without a bunch of "Let us be in control" tactics that we had experienced at the other dealership. We drove the car and my wife loved it. Then all we had to do was pick between a couple of options. After a bit of discussion, we were ready to move forward. My wife, who was very put off at the other dealership, was comfortable. She, who wouldn't consider purchasing on the first visit to any dealership, was ready to buy. We never felt a hint of pressure or attempt to control. The whole process was relaxed and one of the more positive car buying experiences that we have encountered. One of the things that I consider very important is that the salesperson that we dealt with put the sale in the name of the salesperson that we first spoke with, who had plans with his children that evening. They work as a team, not as individuals out to take care of themselves.

Carl Gray

Awesome place to do business with. Everyone was friendly and helpful through the whole process Jerry our sales person  and Siam the sales manager worked with us to ensure we got exactly what we wanted for the price we wanted. A+ Will definitely do business here again. The whole entire staff was awesome they even introduced us to the service team.

Mccarthy Subaru Of Lawrence

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