Mcgovern Cjdr Of Acton

Ryan Barbosa

So incredibly happy with our experience down at McGovern Jeep we had today! My fiancé’s car was totaled yesterday and left us needing a new car quick. We browsed several dealerships and really weren’t blown away by any of the cars or the service. We walked in not exactly knowing what we wanted but Carrol and Big Bill helped us go through their inventory after telling them what we were looking for in a new vehicle and what we could afford. The first car they showed us we fell in love with.
100% recommend this dealership especially Carol and Bill! This is the place we will continue to deal with in the future! Thank you so much Carol and Big Bill! You folks were so personable and down to earth!
-Ryan & Sara

Helen Sullivan

It has been a very long time since I left a car buying experience feeling positive about everything ! I loved the people, the deal, the atmosphere, and the exceptional customer care. It was just what I needed after a ridiculously bad online car buying experience.

It all started with my initial contact through Angelina, or as I like to call her, my angel. After the bad online experience, I set out to find a car locally. They had just what I wanted (2021 Jeep Cherokee Limited in my favorite color), and she assured me the experience would be pleasant, professional, and dare I say even fun. She was the pleasant , friendly voice I needed.  I can't stress enough how instrumental her genuine warmth and initial phone friendly attitude was as the catalyst for good things to come as she set up my initial appointment!

When we arrived at the dealership, I made sure to show my appreciation for her when I first walked in. She needed to know how much I appreciated her kindness, and everyone else in the dealership heard me "shout" her praises. People need to hear they are appreciated, as the world seems so focused on the negative.

From there I went to the salesperson Jordan Rodriguez. He was another breath of fresh air, pleasant, professional, caring and well-informed. There was no pressure, easy going and actually listened to what I was saying. He knew what I was there for, and also told me how he enjoyed the Jeep he had been driving for a while. Test drive was low key, low pressure, and he stepped up to get me the car delivered when I could not pick it up from Littleton myself. And even after the sale, I am about to go back today and get an owners manual that he had printed up just for me.   Wonderful salesman, only been there a short time, but already an asset, friendly customer service personified.

As we all know financing can be the most stressful annoying part of the process when buying a car in person. After a brief concern about my larger planned down payment being tied up in online car internet purgatory, "Big Bill" stepped in and stepped up to get me an optimal rate, all the gap and parts insurance I felt I needed, and still kept the monthly payments where I wanted them ...AND with just a thousand down instead of the original planned 5K. He also was friendly, enthusiastic and a joy to work with during the process.
I walked out that day feeling great, and with a great deal in place.  Jordan took pics of small blemishes I requested to be detailed over the next 24 hours, and then after not being able to get to the original pick up time, Jordan brought the car to me and delivered it just as the picture shows.
I cannot share enough how opposite this was from my negative car buying experiences with two other online places.
My summary is simply this, go here if you want a good, fair friendly deal when you find the car here you seek, and enjoy the family like experience of buying it here !!

Isys Johnson

We had a wonderful experience at McGovern Dodge! Bart was our point person and he communicated with us throughout the entire process and was kind, understanding and patient! Our caravan needed a completely new engine, which was under warranty thankfully, and Bart handled the whole process seamlessly. To make it even better, when we went to pick up our van they had free tacos outside from Lalo‘s. They were absolutely delicious! Thank you for everything!

Lauren Thorburn

I bought a 2020 Chevy Silverado from this dealership and it’s amazing and in great condition. Carol was the most amazing and friendly salesperson. She was so helpful with any and all questions I had throughout the process. She made it so seamless to trade in my previous vehicle as well. I had a great experience and highly recommend buying your next car/ truck from Carol! The general manager Mutaz was so helpful and made the buying process easy and really cares about his customers. They made me feel like I was family.

Tayla DiFrancesco

I highly recommend McGovern Chrysler Jeep Dodge Ram Acton! Elizabeth was amazing.. so friendly, kind, and helpful. She made my leasing process so easy and seamless and I was in and out in no time! Obsessed with my new 2023 Jeep Compass! Go see Liz if you’re in the market for a new car!

Mcgovern Cjdr Of Acton

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