Having recently purchased my third BMW, and my second one from McKenna BMW of Norwalk, I can confidently say that the exceptional customer service, transparency, and family-friendly atmosphere are what make this dealership stand out. Erick Lopez, in particular, has played a pivotal role in my repeated return to McKenna BMW. Erick's ability to understand and meet his customers' needs is unparalleled. He worked diligently to secure a fantastic deal on my 2024 BMW 330i with the M package, showcasing his commitment to customer satisfaction and his expertise in the field. His approach is not just about making a sale; Erick makes you feel like part of the McKenna family, ensuring that every aspect of the purchasing process is smooth and enjoyable. The welcoming atmosphere at McKenna BMW of Norwalk, coupled with Erick's professionalism and the dealership's transparency, makes it a top choice for anyone in the market for a BMW. The great options and pricing that Erick and the team offer are the reasons I came back and will continue to patronize McKenna BMW of Norwalk for my future car needs. For those considering a BMW, I highly recommend visiting McKenna BMW of Norwalk and asking for Erick Lopez. His dedication to service excellence is a testament to the dealership's reputation, and I am incredibly thankful for his assistance in making my latest BMW purchase a reality. Thank you, Erick, and the McKenna BMW team, for your outstanding service and for making car buying such a positive experience.

McKenna BMW are great dealership, I just purchased the X7 yesterday. Bri is a great saleswoman, she is easy to communicate and helpful when negotiating the deals, she is the best sales I’ve talked to. Michael (finance manager) made the process very easy and helpful, talks everything very detailed. Best BMW dealer in Los Angeles, looking to buy BMW in the future, definitely check them out. I also want to add that Victor is a great guy after the purchase, he shows all the features of the car and explained very detail.

Best BMW dealership experience I've had. James was exceptionallly knowledgeable on everything about BMW, cars, and was very transparent. Only good things to say. I would've bought the car right there if they had it with a manual. Highly recommend.

I had an exceptional experience at BMW McKenna this month when purchasing a BMW X5. From the moment we arrived, Corina and her supervisor greeted us warmly and displayed the highest level of professionalism and attentiveness. What set them apart was the complete absence of pressure or price negotiation hassle, which was a breath of fresh air compared to other dealerships I've visited. I also want to give a well-deserved five-star shoutout to Victor for his in-depth explanation of the vehicle features and the BMW app. Our visit went late into the evening, around 8 pm, and to our surprise, the team waited until our departure, offering a friendly farewell. Their unwavering professionalism is truly commendable, and I wholeheartedly recommend BMW McKenna for anyone in search of an outstanding dealership experience.

Big thanks to McKenna bmw and to Noah Schmerling. This is my 4th BMW from both of them. Leasing a new car can be such a complicated process thank you for making it such an easy experience. I went to shop around to different dealerships and different brands and it was not the best experience. If you want someone to actually listen and answer your questions or concerns honestly please give Noah a call. I’ve been spoiled by Noah and McKenna BMW that I know when I’m getting the run around from other dealerships. I called Cerritos ford for a quote on a bronco never called me back, I called crevier bmw refused to answer basic questions about the lease incentives available. Save your self some time and headaches and go see Noah.