2010 East Mall Drive Rapid City, SD
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.5
(1,245 reviews)
5.0
I am a Ford person like my father. I have worked with McKie over the past 21 years I’ve been here in Rapid. John Pentecost approached me but mainly let me do my looking without pressure or hovering. I picked out two possibilities and when I decided which one he had it waiting for me in front!!! I found John very knowledgeable and friendly. He was very patient with my husbands questions and I felt good and right after the paperwork was done. Ty Evans handled all the paperwork with my rushing and there wasn’t any pressure. I am extremely pleased with my Bronco Sport. Lastly, thank you so much, Ford for bringing back the Bronco and keeping the body style as it always was. My dad is probably loving it from heaven. Have a blessed day.
5.0
Since I bought my Timberline at McKie Ford service has been excellent. They have a nice facility as I usually wait on anything simple (oil change etc.). Staff was very friendly and my service adviser Kim Wood was very personable. We talked about ocean fishing and other stuff. Just an enjoyable service experience again which is becoming rarer these days. Will continue to do business with McKie Ford in the future. Even when I went to get into my car after service the two mechanics said thanks for coming in. You can tell that this company is dedicated to a great customer experience and I loved it.
5.0
I highly recommend this company for vehicle service! From start to finish, the experience was fantastic. Rhette Lewis was my main contact, and he went above and beyond. Not only did he handle my oil change, but he also informed me about a recall on my truck that I wasn’t aware of. His professionalism and attention to detail were truly impressive. Rhette is an amazing gentleman, and I encourage anyone to reach out to him for their next vehicle service. I’ll definitely be referring all my friends and family to this team for future needs!
5.0
From the time I arrived and was greeted by a Service Advisor, I received outstanding customer service. I am from out of town and was treated as if I was a life long customer. My service was completed in a reasonable amount of time without any issues. I would highly recommend McKie Ford Lincoln for any service needs.
5.0
We had routine service on our truck last week and was impressed with how efficient the entire service staff were in setting up and completing the work. We were in and out in record time. Also appreciated how courteous and friendly everyone was. Highly recommend McKie Ford!