Robert Harris was a wonderful salesman, and Johnny Velazquez was a wonderful finance manager. They were not pushy, they were honest and upfront, there were no last minute additions or excessive pressure. This was the best car buying experience that anyone in my family has ever had. I drove 2.5 hrs and passed multiple Buick dealerships because I trusted Medlin far more than any of the others, and my trust was very well placed. Great job guys, please never change. Congrats on the car sale and new baby to Robert - such a professional young man. I wish I was that professional at the age of 20, this guy is an absolute star.

Great Service overall! Quick, easy, and simple to do. They made the car buying process easier and listened to my needs as a customer. Definitely recommend for someone looking for affordable yet great quality cars!

I brought my car in with check engine light on and fans running constantly and temp gauge staying at cold. Diagnosis occurred same day with parts ordered and repair completed following day. Oil change also performed when there. Following pick up next morning I saw the 3 screws holding down plastic engine cover were loose - tightened myself. Not enough of an issue to bring back to dealer. Been week since repairs car driving well and working as should. Appreciate that work was completed quickly.

My experiences there were great as always in the past. My salesperson was a great, cool and calm person while my husband and I were in the process of contemplating of buying our 2024 Terrain. We appreciated his patience while writing notes back and forth.

At the end of this January '24, we "thought" that we "might" have developed a problem with our 2023 Buick Envision Avenir on or during during our road trip from Illinois to Wilson to visit our family. (Our plan was to leave the next day for our next destination.) Lucky for us, Medlin Buick was right next to our hotel. The next morning, we drove the car around the corner to the Service Department at Medlin Buick. The service personnel were awesome! It was no problem that we didn't have an appointment. Service mechanic, Ronnie, came right out to talk to us to get our concerns. He then inspected the car and identified and explained to us what he had found. The whole process was done very professionally and efficiently with friendly and attentive staff. It enabled us to be on our way to our next destination in a timely fashion. Our unscheduled visit to Medlin Buick's service department was such a a delightful surprise - thank you!