More than fair experience, would recommend to anyone looking for a new/used vehicle. Our sales rep was honest and informed. Went out his way to help. I've lived in the CSRA for over 30 years, never purchased a vehicle from this area due to dishonesty and basic overall BAD experiences. This was the first good car buying experience. Way to go Mercedes of Augusta!

My time here was fast and easy. I was able to seamlessly upgrade my ride and trade in my older car, even though I came from out of state. Isaac was very helpful and made the whole experience pleasant, including recommending a great nearby sushi restaurant for me and my wife to try while the new car was detailed. The customer service here was great, and I will definitely shop here again!

I recently had the pleasure of receiving excellent service at the Augusta location. Barbz, my provider, demonstrated great communication throughout the process. Despite residing in Columbia, South Carolina, where the services haven't met my expectations, I am now committed to making the trip to Augusta for any future needs or upgrades. The dedication of the team, including one individual who went above and beyond by bringing my car to me during a multi-day service, truly impressed me. Thank you all for your outstanding work!

This place was amazing. Zach was so knowledgeable and helpful in making sure I was well taken care of from getting me a ride back home to trying to get me a discount on my service!! Kudos to Zach. Job well done!!

We drove 18 hours round trip; Isaac & Corey made I our purchasing experience simple, smooth and stress-free & they did everything they informed us of ahead of time. We love our new vehicle!! I definitely would recommend this dealership to everyone!!