Mercedes-benz Of Hanover

Simon Green

Kristina in the service team was awesome! The office is currently under construction and extremely chaotic, but despite the environment, Kristina made the entire experience stress-free from start to finish. She organized Lyft’s to take me to/from home, and kept me informed via text and phone throughout the process.  I would highly recommend MB of Hanover for service if Kristina was my advisor again!

Christie Rennie

Purchased a new car yesterday that I am super excited about and absolutely love , the sales consultants there are so friendly and professional. Phelan was so nice and really took care of me.   Highly recommend this dealership  they are amazing ????

Pretty Woman

So I see some pretty negative reviews and some positive.  My car was repaired because of a recall, and while I wasn’t happy with  the loaner  situation they did have my car ready in two days .. towed it from my home… and it did not cost me a dime…Kristina  W was amazing … Could not ask for better customer service… If you go there for service request her ..Overall, the experience was positive and I’m  a pretty critical reviewer.????. Ty !

Anthony Chavez

Schneider is spectacular! This was my first time getting service done at this branch and I was extremely impressed! I got a flat tire in the morning while going into Boston for work and I called the service area and a lovely woman with a beautiful and memorable voice named Sharon quickly answered and trasferred me to Schneider. He then said they would help the moment I arrive with the car. I was pleasantly greeted by the team when I arrived. They got me back on the road swiftly. I will surely be bringing back the car to get any and all service done with Schneider and the rest of the team. Also one of the managers named Todd answered a few questions that I had about purchasing a new vehicle during my brief waiting time. He was very knowledgeable and gave my all the info i needed. Shout out to Schneider, Sharon, and Todd! They are the main reason for this completely satisfied customer!

Sherquita HoSang

Michelle was the first person I spoke with over the phone and she was so welcoming and helpful.  When I came in, she introduced me to Rob and he was nice and genuine. He wanted me know everything I could about the SUV that I had my eyes on.  When I bought the car, both Rob and Michelle  reached out to me. Rob followed up with me regarding how I was doing with my new car.
He answered any questions I had. He encouraged me to reach out anytime with questions. My overall experience was was great.

Mercedes-benz Of Hanover

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