Mercedes-benz Of Salisbury

Michelle H.

Mercedes-Benz of Salisbury not only met my expectations but exceeded. I immediately felt like family if not royalty. ????I recently relocated to Maryland and did not bring my vehicle with me.  Colin, one of the most personable and professional young man I have had the pleasure of meeting and chatting it up with :) picked  me up at my home.. delivered me to the front door of the dealership where my sales person Jackson Berger immediately walked out to greet me. My entire experience was Top Shelf.  Everyone at the dealership, GM included treated me as an old friend. When it comes to financial and insurance management.. Robin Farley is truly the (G.O.A.T.) Folks.  This dealership really does give new meaning to the car buying experience. I did my research on what vehicle I wanted to purchase however, had no idea all it's wonderful features and functionality. Jackson my (Sales Friend) worked with me until my comfort level was met. No one ever made me feel embarrassed or treated me as if I was an inconvenience. When doing my homework I reached out to a couple different dealerships in Maryland as well as Virginia. Jackson promised me he would   earn my business..he did just that..hands down and did not under deliver.  Thank You to the entire Mercedes-Benz of Salisbury Team for treating me like Family and not... just a Customer. I can hardly wait for my first service appointment when I get to see my new Salisbury Family again. Thanks again guys for taking Extra Special Care of me. Michelle

Carol Brooks

The service department is excellent; all of the people who work there are friendly and helpful. I've been taking my 2020 Sprinter there for 3 years. It's an RV so I have it serviced more frequently than I would my car so I'm there 2-3 times a year. I love their garage-cam—you can see what's going on while you wait. Whoever thought of that idea gets a gold star. Lots of free snacks, free shuttle, and comfortable waiting areas.

J Harris

Paul G. and team are always a pleasure to see and deal with. They take care of me and my Range Rover when I’m in and always on top of service! If there is anything needed in addition to what I come in for, they will let me know before doing the work to ensure I not only know of the issue, but any parts and pricing as well. At each service completion, they always return my car to me fresh, clean and smelling great! Will always do business with them ???? thank you Paul and Team! ??????

Dionne

I had a totally unexpected issue with my vehicle arise, I was leaving to go on vacation the next day so timing was of essence. I pull up and Paul was outside tablet in hand and got started on in my issue immediately. I didn't have an appointment and I was done with my urgency within about 45 min probably an hour with the car wash. Details were thoroughly explained and I was done.  I am so Thankful. I cant say enough about how smooth this visit was. Thank you, thank you, thank you to all parties involved!

Venkat Podugu

I recently embarked on a search for a 2024 GLC 300 and stumbled upon a perfect match in terms of configuration and color at a dealership. Initially hesitant due to the distance—a hundred miles from Virginia—I decided to give it a shot after connecting with Kevin Dean through an online quote request.

From the outset, Kevin impressed me with a great deal over the phone, which remained consistent upon my arrival at the dealership. Although there was a slight oversight regarding a $300 nitrogen fill charge, the overall transparency and professionalism were commendable.

Upon reaching the dealership, I found the finance department to be refreshingly low-pressure, with no attempt to push unnecessary extras—a rarity in the industry.

In summary, my experience with Kevin and the Mercedes team was exceedingly pleasant, making the journey well worth it.

Mercedes-benz Of Salisbury

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