Mercedes-benz Of Santa Rosa

Alexis Gallagher

I had a great experience buying a Sprinter van here. Steve Carlton in sales was a pleasure to work with (highly recommend), Erin in finance was great too. Straight forward and courteous service. Can't wait to come back for the next purchase.

David R

Another exceptional sales experience at Mercedes Benz of Santa Rosa! The entire experience was first class from arrival to driving off in my new car. Randy in sales was warm, knowledgeable, and anticipated needs before they arose. Communication was excellent, I received a very fair value on my trade, and the pricing was highly competitive. There’s something to be said about doing business with a family dealership. There’s no need to go anywhere else.

Side note, there’s no better service department too. Tiffany knows Mercedes-Benz inside and out and I’ve never been pressured into any unneeded work. Nick who heads up the service department is one of the reasons I’m on my 11th Mercedes- I feel like I’ve got a friend in the business.

Brian Kemler

We recently purchased a used E Class from Suzanna at Santa Rosa Mercedes Benz and it was an absolutely fantastic experience.

Even though the car was one of the least expensive ones on the lot, we were treated like valued customers buying the most expensive AMG model. The entire process from test drive to purchase was smooth and professional.

Suzanna took care of the smallest details for us, like making sure a scratch on the window tinting was fixed at their expense. Further, when you purchase through MBSR, you get loaner vehicles and free car washes. The car we bought was owned by a single owner and purchase from this dealership so we felt like we got a very good deal.

All of our post-sale follow ups have been smooth and responsive. It was a pleasure to work with Suzanna and MBSR. We would highly recommend them.

Oscar Villalobos Campos

Wouldn’t purchase a vehicle anywhere else. I am a returning customer and have bought 2 vehicles from here. Awesome staff and team, Brian, Pedro, Tiffany and Ellie are all great and assisted me when I purchased a pre-owned vehicle and ran into some issues down the road. They did their best to make it right and help me out. Excellent service.

Mercedes-benz Of Santa Rosa

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